Caterer

Giant Eagle, Inc.; Cranberry Township (Butler County); On-site; USD 18,000 - 26,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Caterer to drive our banquet and catering offerings and help guests enjoy exceptional, freshly prepared food.

As a Catering Team Member, you’ll be a team player who motivates others, supports a fast-paced service, and strives to exceed guest expectations every day. This role requires basic restaurant and catering knowledge, comfort with Excel and Microsoft Office, and the ability to manage multiple tasks while delivering friendly, efficient service.

Qualifications

• High school diploma or equivalent with 18 months to 3 years additional training.
• Must be organized and detail oriented; able to handle multiple tasks.
• Experience in hotel/catering environments preferred.
• Must have working knowledge of Excel, Word, Outlook, Power Point; prior sales experience preferred.

Responsibilities

• Ensure communications from the sales team are performed and executed at a high level.
• Ensure proper food safety programs are being followed.
• Pay attention to many tasks while consistently providing exceptional service and responding to telephone and walk in inquiries by determining guest's needs and specifications for referral to the Catering Manager.
• Handle event bookings from initial contact to completion of event with strong attention to detail, organization and follow through.
• Produce and distribute contracts; complete catering paperwork, menus and correspondence.
• Handle all post event written correspondence.
• Be present at client site visits, tastings and events to assist with execution when requested by manager.
• Support the sales efforts of the department with emphasis on catering segment.
• Possess good communication skills, both verbal and written; along with the ability to think clearly and remain calm in pressure situations.
• Possess computer skills, including Microsoft office, Excel, PowerPoint and Outlook.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.

Skills

Attention to detail

Multi-tasking

Customer service

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

PowerPoint

Job description

Job Summary

As a Caterer, you'll be a key player in our success and ensure all of our banquet and catering offerings exceed our guests’ expectations. To thrive in this position, you should be a team player at heart. The type of person that knows you’re only successful when those around you are set up for success. Beyond that, you should be eager to support an amazing team, have the drive to grow your career in leadership and the ability to inspire those around you. As Catering Team Member, you’ll help customers discover the pleasure of tasting incredible food and elevate our passion for providing it at every turn.

As a Caterer, you'll be a key player in our success and ensure all of our banquet and catering offerings exceed our guests’ expectations. To thrive in this position, you should be a team player at heart. The type of person that knows you’re only successful when those around you are set up for success. Beyond that, you should be eager to support an amazing team, have the drive to grow your career in leadership and the ability to inspire those around you. As Catering Team Member, you’ll help customers discover the pleasure of tasting incredible food and elevate our passion for providing it at every turn.

Job Description

Experience Required: 0 to 6 months

Experience Desired: The ideal candidate will have experience in a single unit catering, convention center, or hotel banquet business.; Must have working knowledge of Excel, Word, Outlook, Power Point; Must be organized and detail oriented; Must be able to handle multiple tasks at one time, while providing exceptional service to our guests.; Previous hotel and catering experience preferred. Prior sales experience strongly preferred.

Education Desired: High school diploma or equivalent plus 18 months to 3 years of additional training

Certification or Licensing Required: Valid Driver's License

Lifting Requirement: Up to 50 pounds

Travel Required: Regional - Daily, 25 - 50%

Age Requirement: At least 18 years of age

Job Responsibilities

• Ensure that communications from the sales team are being performed and executed at a high level.
• Ensure proper food safety programs are being followed.
• Pay attention to many tasks while consistently providing exceptional service and responding to telephone and walk in inquiries by determining guest's needs and specifications for referral to the Catering Manager.
• Handle event bookings from initial contact to completion of event with strong attention to detail, organization and follow through.
• Produce and distribute contracts; complete catering paperwork, menus and correspondence.
• Handle all post event written correspondence.
• Be present at client site visits, tastings and events to assist with execution when requested by manager.
• Support the sales efforts of the department with emphasis on catering segment.
• Possess good communication skills, both verbal and written; along with the ability to think clearly and remain calm in pressure situations.
• Possess computer skills, including Microsoft office, Excel, PowerPoint and Outlook.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.

The hiring range for this position is $16.00– $16.00 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.