Category & Store Solutions Consulting Specialist

dunnhumby; Bentonville (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Job summary

dunnhumby is seeking a Category & Store Solutions Consulting Analyst to translate customer data into actionable insights and collaborate with Product, Engineering and Science teams to deliver compelling solutions. This role emphasizes stakeholder communication, user research, backlog management, and clear demonstrations of product capabilities.

You will develop GTM content, lead demonstrations, and drive execution excellence across a large team, while contributing to a culture focused on

Qualifications

• Degree or equivalent in a relevant subject.
• Manage implementation of new processes, tools, and solutions including performance UAT with the client and as part of a large team environment
• Develop and publish GTM enhancement overviews, product training content, and release updates for new feature launches across internal and client-facing channels
• Lead release share-outs and solution demonstrations to internal and external stakeholders, providing clear technical guidance on product capabilities and driving a culture of execution excellence through strong communication and follow-up
• Conduct user research, gather and synthesize requirements, manage the product backlog, and support the Product Manager in capturing and actioning stakeholder feedback.
• Translate product usage data into insights with clear, actionable recommendations for improvements and growth.
• Preferred experience: Experience using customer data analytics software and solutions- in particular, assortment optimization products- would be a plus.

Responsibilities

• Work closely with Product, Engineering and Science teams on a day to day basis to resolve challenges and ensure that we are proposing, building and delivering relevant and compelling products and solutions.
• Translate product usage data into insights with clear, actionable recommendations for improvements and growth.
• Lead release share-outs and solution demonstrations to internal and external stakeholders, providing clear technical guidance on product capabilities.

Skills

User research

Requirement gathering

Backlog management

Stakeholder communication

Product training content

Education

Degree or equivalent in a relevant subject

Job description

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

We’re looking for a Category & Store Solutions Consulting Analyst who expects more from their career. It’s a chance to bring good Product & Solutions experience, coupled with retail customer data and insights knowledge to the client in order to bring incremental value-added features to the product, evolve our product suite and drive a strong product mindset and culture across the organization. Specifically, work closely with Product, Engineering and Science teams on a day to day basis to resolve challenges and ensure that we are proposing, building and delivering relevant and compelling products and solutions.

What we expect from you

• Degree or equivalent in a relevant subject
• Manage implementation of new processes, tools, and solutions including performance UAT with the client and as part of a large team environment
• Develop and publish GTM enhancement overviews, product training content, and release updates for new feature launches across internal and client-facing channels
• Lead release share-outs and solution demonstrations to internal and external stakeholders, providing clear technical guidance on product capabilities and driving a culture of execution excellence through strong communication and follow-up
• Conduct user research, gather and synthesize requirements, manage the product backlog, and support the Product Manager in capturing and actioning stakeholder feedback.
• Translate product usage data into insights with clear, actionable recommendations for improvements and growth.

Preferred experience

• Experience using customer data analytics software and solutions- in particular, assortment optimization products- would be a plus.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)