Category Specialist – Pet

Country Store; Stevensville, Northern (MD, KY); Hybrid; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical insurance (employee coverage)

Job summary

The Country Store, part of Skagit Farmers Supply, is hiring a Pet Category Specialist for the Stevensville, MT store. You will guide customers on pet products, keep displays stocked and organized, and help customers select items tailored to their needs.

This part-time, onsite role requires a high school diploma, ability to lift up to 60 pounds, and strong communication. Training includes POS use, inventory handling, and safety practices.

Qualifications

• High school diploma or equivalent required.
• Pass a pre-employment drug screen as a condition of employment.
• Product knowledge in pet food, health and related supplies.
• Physical ability to stand for extended periods; lift up to 60 pounds.
• Demonstrate strong organizational, multi-tasking and problem-solving skills.
• Ability to communicate effectively, both verbally and in writing.
• Professional appearance and demeanour.
• Experience in a retail setting preferred.

Responsibilities

• Greet customers and understand their needs; offer product recommendations.
• Demonstrate and explain merchandise; suggest options.
• Answer questions about merchandise and assist purchases.
• Use sales skills to upsell and close sales.
• Process sales transactions and returns using the POS system.
• Maintain accurate bin labels, stock rotation and cleanliness.
• Restock shelves and assemble displays; assist with loading/unloading.

Skills

Customer service

Pet products knowledge

Communication skills

Organization

Microsoft Windows

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Windows

Microsoft Office

Job description

The Country Store is the retail division of Skagit Farmers Supply, a diversified, local agricultural cooperative rooted in the Pacific Northwest. Founded in 1934 and based in Burlington, WA, Skagit Farmers Supply has grown and evolved to meet the changing needs of farmers, homeowners, businesses, and families throughout the region.

In addition to our Country Stores, we proudly operate divisions in Agronomy, Propane, Refined Fuels, and Wholesale & Milling, all committed to supporting our communities with high-quality products and exceptional service. Our Country Stores are your one-stop shop for everything Farm, Pet, and Home, offering trusted brands, expert advice, and a welcoming environment.

As a Pet Category Specialist, you’ll play a key role in creating a welcoming and knowledgeable shopping experience for our customers. From offering expert advice on pet products to maintaining well-stocked and organized displays, this position is perfect for someone who’s passionate about animals and enjoys helping others.

Job Duties & Responsibilities

• Provide excellent customer service by greeting customers, understanding their needs, and offering product recommendations.
• Demonstrate and explain merchandise, selecting and suggesting options suitable for customers’ needs.
• Answer customers questions about merchandise and assist customers with purchase decisions.
• Utilize customer-focused selling skills, add-on selling, closing skills, and other sales generating skills.
• Complete sales transactions and process returns accurately using the point-of-sale system.
• Monitor all merchandise for correct location assignments, accurate and clean bin labels, expired products, and stock rotation.
• Assist with loading/unloading products for customers.
• Restock shelves and warehouse inventory; assemble displays and merchandise as needed.
• Meet with store manager on a regular basis to discuss department goals and expectations.
• Perform preventive maintenance on equipment (delivery truck, forklift, etc.) and facilities.
• Dispense propane and kerosene.
• Safely operate a forklift.
• Maintain a safe and clean work environment.
• Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
• Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
• Practice punctual and reliable attendance.
• Perform other duties as assigned.

Job Requirements

• High school diploma or equivalent.
• Pass a pre-employment drug screen as a condition of employment.
• Product knowledge in pet food, health and other related supplies.
• Physical ability to stand for extended periods; bend, stoop and kneel frequently.
• Physical ability to lift, carry, push and pull up to 60 pounds frequently.
• Demonstrate strong organizational, multi-tasking and problem-solving skills.
• Ability to effectively communicate both verbally and in writing.
• Professional appearance and demeanor.
• Demonstrate proficiency with Microsoft Windows and Office.
• Experience working in a retail setting preferred.

Schedule

This is a part-time, onsite position based in Stevensville, MT. 16-32 hours per week (schedule will vary). Sunday through Saturday. Must be available to work evenings and/or weekends as needed.

$17.25 - $21.00/hour. After meeting eligibility requirements, part-time employees are eligible for:

• Medical insurance (100% employer-paid for employee coverage)