Retail Store Manager

Country Store; Sedro-Woolley (WA); On-site; USD 74,000 - 91,000; Full time

Benefits offered by this job

Medical Insurance (employer-paid)

Group Life Insurance + AD&D

Long-Term Disability Insurance

Paid Vacation

Job summary

The Country Store in Washington is seeking a store manager to oversee all daily operations, ensure profitability, and deliver outstanding customer service. You will hire, train, and lead staff, maintain merchandising flow and inventory, and build strong vendor relationships.

This in-person, full-time role requires 3+ years in retail management, a valid driver’s license, and proficiency with Windows and Office. A competitive base pay and benefits package are offered.

Qualifications

• High school diploma or equivalent.
• 3+ years retail store management experience.
• Valid driver license and safe driving record.
• Experience supervising and motivating others.
• Proficient with Microsoft Windows and Office.

Responsibilities

• Oversee all daily store operations to ensure efficiency, profitability and customer satisfaction.
• Hire, train, develop, evaluate, and retain staff, fostering a positive work environment through coaching, recognition, and empowerment.
• Lead and support employees to deliver exceptional customer service and maintain strong product knowledge.
• Communicate company processes, policies and expectations clearly to staff.
• Manage merchandising flow, inventory control and stock levels, including coordinating shipping/receiving and organizing merchandise resets.
• Build and maintain positive vendor relationships.
• Safely and regularly make deliveries, visit various worksites, other businesses and customer locations.
• Engage with the local community through events, fairs, and partnerships to promote the store’s mission and values.
• Analyze financial and inventory reports; manage controllable costs to maintain profitability.
• Accurately process sales transactions using the POS system.
• Dispense propane and kerosene (and complete training in first 30 days of employment).
• Possess a Dealer Manager pesticide certification through the WSDA (obtain within the first 90 days of employment).
• Maintain a clean, safe, and productive environment for employees and customers.
• Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
• Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
• Practice punctual and reliable attendance.
• Perform other duties as assigned.

Skills

Retail management

Customer service

Staff development

Windows & Office

Communication

Education

College degree in business

Tools

Epicor

Job description

The Country Store is the retail division of Skagit Farmers Supply, a locally rooted agricultural supply cooperative that’s been serving communities since 1934. What started in Burlington, WA, has grown into our thriving business divisions: agronomy, retail, energy, and wholesale distribution & milling—all driven by one mission: to serve our communities and preserve the strength and vitality of the agricultural economy.

At The Country Store, we’re more than just a store—we’re a trusted resource for all things “Farm • Pet • Home.” With locations in Washington and Montana, we take pride in offering quality products, knowledgeable service, and a friendly, welcoming atmosphere.

When you join our team, you’re joining a group of people who care—about our customers, our communities, and each other. We offer a friendly work-life balance, opportunities to grow, and the satisfaction of knowing your work makes a difference every day. If you’re passionate about great service, value teamwork, and want to be part of a company with deep roots and a bright future, we’d love to meet you.

Job Duties & Responsibilities

• Oversee all aspects of daily store operations to ensure efficiency, profitability and customer satisfaction.
• Hire, train, develop, evaluate, and retain staff, fostering a positive work environment through coaching, recognition, and empowerment.
• Lead and support employees to deliver exceptional customer service and maintain strong product knowledge.
• Communicate company processes, policies and expectations clearly to staff.
• Manage merchandising flow, inventory control and stock levels, including coordinating shipping/receiving and organizing merchandise resets.
• Build and maintain positive vendor relationships.
• Safely and regularly make deliveries, visit various worksites, other businesses and customer locations.
• Engage with the local community through events, fairs, and partnerships to promote the store’s mission and values.
• Analyze financial and inventory reports; manage controllable costs to maintain profitability.
• Accurately process sales transactions using the POS system.
• Dispense propane and kerosene (and complete training in first 30 days of employment).
• Possess a Dealer Manager pesticide certification through the WSDA (obtain within the first 90 days of employment).
• Maintain a clean, safe, and productive environment for employees and customers.
• Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
• Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
• Practice punctual and reliable attendance.
• Perform other duties as assigned.

Job Requirements

• High school diploma or equivalent.
• 3+ years’ experience in retail store management.
• Possess a valid driver license and maintain a safe driving record.
• Demonstrate proficiency with Microsoft Windows and Office.
• Previous experience supervising and motivating others.
• Physical ability to stand for extended periods; bend, stoop and kneel occasionally; lift, carry, push and pull up to 50 pounds.
• Proven track record of being dependable and reliable.
• Must pass pre-employment drug screen as a condition of employment.

Preferred Qualifications

• College degree in business or equivalent experience.
• Exhibit a high level of product knowledge in one or more of the following areas: livestock or equine products, lawn and garden supplies, hardware, fencing, pet feed & supplies or any related knowledge.
• Experience with Epicor or similar retail POS software.

Schedule

This is an in-person, full-time, 45+ hours per week position (schedule may vary). Must be available to work evenings and/or weekends as needed.

Base pay: $30.00 – $37.00/hour. Typical schedules average five hours per week of overtime (actual OT may vary).

Quarterly bonus potential: Up to $5,313.00 per quarter ($21,252.00/year) based on performance metrics.

Estimated annualized base + OT: $74,100.00 – $91,390.00, based on the posted hourly range and assuming a typical 45-hour weekly schedule (excludes bonuses).

After meeting eligibility requirements, benefits include:

• Medical Insurance (100% employer-paid for employee coverage)
• Group Term Life Insurance + AD&D
• Long-Term Disability Insurance
• Paid Vacation (two to six weeks annually depending on the length of full-time service)