Category Manager (Multiple Positions)

TikTok; Los Angeles (CA); On-site; USD 103,000 - 144,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid parental leave

Disability coverage

Life insurance

Job summary

TikTok in Los Angeles is hiring to scale a book of merchant partners and drive GMV growth for its ecommerce business. The role emphasizes data-driven onboarding, strategic content, and cross-functional collaboration to deliver sustainable merchant success.

The position requires a Master’s or Bachelor’s in business-related fields with strong account management and market research skills, plus experience in data visualization and Excel for reporting and dashboards.

Qualifications

• Master's or Bachelor's in Business Administration, Management, Economics, Marketing, Analytics or related field with relevant work experience.
• Strong account management, market research and data-driven decision making for growth.
• Experience creating reports and dashboards using data visualization tools.

Responsibilities

• Scale a book of new small- and medium- business merchant partners to drive GMV growth for the ecommerce business.
• Research, identify, evaluate and onboard merchants based on data-driven assessments of product demand and platform readiness.
• Develop innovative collaboration models using quantitative analysis aligned with merchants' development plans.
• Offer data-driven strategic content and merchandising solutions to clients using a consultative approach.
• Create compelling sales propositions with best practices and case studies.
• Monitor metrics for category health and report product developments and opportunities to clients.

Skills

Account management

Market research

Data visualization

Excel

Education

Master's degree in Business Administration

Bachelor's degree in Business Administration

Tools

Tableau

Excel

Job description

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.When we create and grow together, the possibilities are limitless.Join us.

About the Team

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities

• Scale a book of new small- and medium- business merchant partners to assist the team in driving gross merchandise value (GMV) growth for our eCommerce business.
• Research, identify, evaluate and onboard merchants based on data-driven assessments of product demand, supply capabilities and platform readiness.
• Discover innovative collaborative models using quantitative analysis that fit into merchants' short-term and long-term development plans and invest platform resources effectively and efficiently.
• Employ a consultative approach by offering data-driven strategic content, creator/affiliate/agency partner merchandising, and logistical solutions to all clients.
• Create compelling sales propositions utilizing best practices and case studies.
• Monitor metrics for category health, and update clients on product developments and new promotional opportunities.
• Solve key challenges to business growth through strong collaboration with peers and cross-functional teams.

Qualifications

• Must have a Master's degree or foreign equivalent degree in Business Administration, Management, Economics, Marketing, Analytics (any), Finance, or a related field, and 1 year of related work experience;
• OR a Bachelor's degree or foreign equivalent degree in Business Administration, Management, Economics, Marketing, Analytics (any), Finance, or a related field, and 3 years of related work experience.
• Account management, including assessing client’s performance, identifying opportunities for improvement, and making data-driven decisions to drive account growth;
• Conducting market research and competition analysis to drive informed business decisions for short and long-term strategy planning;
• Creating, maintaining, and delivering reports using Excel, and developing, validating, and maintaining metrics to evaluate business performance;
• Developing strategic plans and solutions for clients, and translating complex data into informative charts and dashboards using data visualization tools.
• Travel Requirement: Domestic travel required up to 25%.

Employer: TT Commerce & Global Services LLCType: Full time, 40 hours/weekLocation: Culver City, CASalary Range: $102600 - $143640 per yearTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request#IND-DNI

Job Information

The base salary range for this position in the selected city is $102600 - $143640 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
• Exercising sound judgment.

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