Category Experience & Merchandising Analyst

HD Supply

Atlanta (GA)

On-site

USD 55,000 - 85,000

Full time

5 days ago

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Job summary

HD Supply in Atlanta seeks a merchandising site specialist to improve the customer experience through site merchandising, content strategy, and product taxonomy, with a focus on site optimization and site experience management within specified merchandising categories.

The role analyzes customer behavior, benchmarks, and collaborates with merchandising and other stakeholders to identify opportunities to enhance the customer research/buying experience and drive measurable improvements across

Qualifications

BS/BA in a related discipline is typically required.
2-5 years of experience in e-commerce or merchandising is expected.
Certification is required in some areas.

Responsibilities

Analyzes customer information and behaviors and benchmarks to identify opportunities to improve the research/buying experience.
Evaluates data, site behavior and post-transaction data; reports opportunities to improve customer experience across categories.
Identifies opportunities to improve taxonomy, purchase path, data content, SEO and post-transaction results.
Tracks content performance on site within category, vertical, and customer type via KPI reporting.
Champions continuous optimization and process improvements.
Performs ad hoc reporting and extracts data from relevant systems.