Catastrophe Response Team Adjuster (Resident)

Shelter Insurance; Louisville, Northern (KY, KY); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Savings and Profit Sharing

Paid Time Off (PTO)

Wellness program

Flexible scheduling

Job summary

Shelter Insurance is seeking a Catastrophe Response Team Adjuster (Resident) to work from home in the Louisville, KY area. The role involves handling property-damage claims, traveling as needed to sites, and settling wind/hail catastrophes with strong negotiation and service skills.

A valid driver's license and reliable high-speed internet are required. Some travel will be necessary to support regional needs; a company vehicle and home office equipment are provided.

Qualifications

• Investigative, analytical, organizational and decision-making abilities.
• Strong negotiation and communication skills are essential.
• Ability to learn through on-the-job training and adapt to schedules.

Responsibilities

• Handle property-damage insurance claims for a defined region.
• Investigate, analyze, evaluate and settle catastrophe claims (wind/hail).
• Travel to inspect sites, coordinate with customers, and maintain schedules.
• Credit Bureau Report may be ordered for final candidates.

Skills

Investigative skills

Negotiation skills

Customer service

Communication

Time management

Driver's license

Tech proficiency

Job description

## Catastrophe Response Team Adjuster (Resident)Apply: Resident: Louisville KY: Full time: Posted Today: End Date: October 27, 2026 (14 days left to apply): R0009143**A company built to serve you. It's your career, Shelter it!****Catastrophe Response Team Adjuster (Resident)****$23.82-$29.54 minimum starting pay****Job Level - Individual Contributor**Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.This is a position where the adjuster works from home, living in and servicing the Louisville, KY area. Some travel will be required to assist in our regional area as needs arise. Home office equipment and company vehicle provided.**What You Will Be Doing:**Handles insurance claims for property damage within an assigned region, traveling to other locations as needed. Investigates, analyzes, evaluates, and settles catastrophe claims, especially those involving wind or hail. Determines claim value, negotiates settlements, and ensures accurate claim handling.Due to the duties and responsibilities of this position, a Credit Bureau Report may be ordered on final candidates.**What We're Looking For:*** Investigative, analytical, organizational and decision-making skills* Ability to learn through on-the-job training/training courses* Superior skills in negotiation, customer service, written and verbal communication* Ability to travel long distances and overnight when needed and lift/move/climb ladders for inspection in all temperatures* Strong skills in technology* Efficient in time management to maintain schedules and deadlines* Valid driver's license with good driving history* Must have high-speed internet access to support system from residence* Ability to perform the essential functions of the position, with or without a reasonable accommodation.Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:* Health, Dental, Voluntary Vision and Prescription Drug Insurance* Savings and Profit Sharing 401(k)* Paid Time Off for Sick and Personal Leave, Vacation and Holidays* Vitality Wellness Program* \"Dress for Your Day\" Dress Code* Flexible Scheduling* And much more!#IND1#If interested, please apply by:10/26/2026