Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

MxD; Rockford (IL); Remote; USD 66,000 - 107,000; Full time

Job summary

MxD is seeking a Claims Handler for their Catastrophe Operations Department. This work-from-home position will involve managing catastrophe property claims, requiring strong decision-making skills and travel within ERIE's operational footprint. The ideal candidate should have significant experience in claims handling and be proficient in estimating techniques. With a competitive salary and excellent benefits, this role offers opportunities for growth and advancement in a supportive environment.

Benefits

Premier health, prescription, dental, and vision benefits

401(k) with match

Paid time off

Tuition reimbursement

Company vehicle with gas card

Qualifications

• 5 years of claims handling experience, including 2 years in property claims.
• Knowledge of structural damage repair preferred.
• AIC certification is advantageous.

Responsibilities

• Establishes contact with Policyholders regarding their loss.
• Identifies and assesses damages, determines liability.
• Prepares estimates for damages and coordinates work with contractors.

Skills

Claims handling

Customer Focus

Decision Making

Collaboration

Education

High school diploma or equivalent

Tools

Estimating software (preferably Symbility)

Job description

Division or Field Office:

Claims Division

Department of Position: Catastrophe Operations Dept

Work from:
Home, within ERIE operating footprint

Salary Range:
$66,625.00-$106,427.00*

Salary range is for this level and may vary based on actual level of role hired for.
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours; and charitable gift matching.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position and applications are accepted within the entire ERIE Operating Footprint, which includes PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities will require travel throughout the ERIE footprint.
• A company car with paid gas card will be provided.
• Opportunity for bonuses and career growth with an award-winning company!

Duties and Responsibilities

Establishes contact with Policyholders regarding their loss, driving to damage sites within the assigned territory or as required.

Sets and manages reserves within designated authority.

Identifies and assesses damages, determines liability and total claim value.

Prepares estimates for damages, and coordinates scope of work and repair costs with contractors and Policyholders.

Documents all claim activities and submits final reports for closure.

Decides or declines payments, issues checks, and negotiates claims with attorneys when necessary.

Supervises handling of property losses by independent adjusters, providing guidance as needed.

Attends industry training to stay current on legal and regulatory developments.

Supports field offices when not on catastrophe duty, bringing claims to conclusion.

Maintains operational readiness of assigned vehicle(s).

The first five duties listed are essential functions necessary for job performance.

Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management, Collaboration, Customer Focus, Job-Specific Knowledge, Innovation, Trust, Work Process Optimization, Accountability, Decision Making.

Qualifications

High school diploma or equivalent required. Five years of claims handling experience, including two years in property claims, required. Knowledge of structural damage repair and valuation techniques preferred. AIC certification and proficiency with estimating software (preferably Symbility) are advantageous. Valid driver’s license and good driving record are required. Must reside within the assigned territory unless approved otherwise. Position involves frequent travel, including short-notice deployments.

Physical Requirements

Ability to lift/move 0-20 lbs frequently; 20-50 lbs often; over 50 lbs using equipment; frequent driving; occasional pushing/pulling; and climbing. Data entry and computer use are also required.

Nearest Major Market: Rockford