Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

The Regional Municipality of Durham; New Albany (IN); Remote; USD 66,000 - 107,000; Full time

Job summary

A leading company in the insurance sector seeks a catastrophe claims adjuster to manage various property claims and provide operational support. The ideal candidate will have significant claims handling experience, ideally in property claims, alongside the desire to travel for site assessments. You will engage with clients, assess damages, and ensure legal compliance in all claim processes, offering substantial growth opportunities.

Benefits

Premier health, dental and vision benefits

Traditional pension plan

401(k) with company match

Paid time off

Career development opportunities

Paid volunteer hours

Qualifications

• Five years of claims handling experience including two in property claims.
• AIC certification preferred.
• Valid driver's license and good driving record mandatory.

Responsibilities

• Manage catastrophe property claims with discretion.
• Engage with policyholders and assess damages.
• Provide operational support for field offices.

Skills

Claims handling experience

Negotiation

Customer service focus

Documentation and compliance

Education

High school diploma or equivalent

Tools

Estimating software (Symbility preferred)

Job description

Division or Field Office:

Claims Division
Department of Position: Catastrophe Operations Dept
Work from:
Home, within ERIE Operating Footprint
Salary Range:
$66,625.00-$106,427.00*

*This range is for this level and may vary based on the actual role, skills, education, training, credentials, location, and experience of the applicant.
This range is a national estimate; the actual salary will depend on several factors including the scope and complexity of the role and the candidate's qualifications.

At Erie Insurance, you're part of a Fortune 500 company and a diverse, inclusive team of over 5,000 employees and 2,200 independent agencies. Our employees are based in the Home Office in Erie, PA, and in field offices across 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We prioritize service to our customers and employees, offering an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents, starting on your first day.
• Low contributions to medical and prescription premiums, with Erie paying up to 97% of monthly premium costs.
• Traditional pension plan, with full vesting after five years of service.
• 401(k) with up to 4% match, in addition to the pension plan.
• Paid time off including vacation, personal days, sick days, bereavement, and parental leave.
• Career development opportunities, including tuition reimbursement for higher education and industry designations.

Additional benefits include company-paid life insurance, short- and long-term disability, orthodontic coverage, adoption assistance, fertility coverage, well-being programs, paid volunteer hours, and charitable gift matching.

Position Summary

Handles all types of catastrophe property claims with independent discretion, and assists in daily property claims when not deployed for catastrophe response.

• This is a remote position, accepting applications across the entire ERIE Operating Footprint, including PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• Travel is required for most responsibilities, including site visits and field work.
• A company vehicle and paid gas card are provided.
• Opportunity for bonuses and career growth with a recognized company!

Duties and Responsibilities

Engages with policyholders, assesses damages, and manages claims efficiently, including setting reserves, estimating damages, negotiating payments, and supervising independent adjusters when needed. Maintains documentation and ensures compliance with legal standards. Attends training to stay current with legal and industry developments. Provides operational support for assigned field offices and maintains company assets like the Sprinter Van.

Core Competencies

Values diversity, demonstrates nimble learning, self-develops, manages information effectively, collaborates, focuses on customer needs, possesses job-specific knowledge, fosters innovation, builds trust, optimizes processes, ensures accountability, and makes quality decisions.

Qualifications

High school diploma or equivalent required. At least five years of claims handling experience, including two years in property claims, with strong technical knowledge of structural damage repair. AIC certification and proficiency with estimating software (preferably Symbility) are preferred. Valid driver’s license and good driving record are mandatory. Must reside within the territory unless approved otherwise. Willingness to respond to catastrophes on short notice with travel exceeding two weeks is required.

Physical Requirements

Regular lifting/moving of 0-20 lbs and 20-50 lbs; ability to move over 50 lbs with equipment; frequent driving; occasional pushing/pulling; manual data entry; accessing heights.

Nearest Major Market: Louisville