Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Yoder Ainlay Ulmer & Buckingham, LLP; Charleston (WV); Remote; USD 66,000 - 107,000; Full time

Job summary

Join a leading insurance company handling catastrophe property claims from home within the ERIE operating footprint. This role involves assessing damages, managing claims, and supporting field offices. Ideal candidates will have experience in claims handling, particularly property claims, and a commitment to exceptional customer service.

Benefits

Premier health, prescription, dental, and vision benefits

401(k) with up to 4% match

Pension plan after five years

Paid time off for various occasions

Career development including tuition reimbursement

Qualifications

• Five years of claims handling experience, including two in property claims.
• Knowledge of structural damage repair and valuation.
• Preferred: AIC certification and appropriate state license.

Responsibilities

• Contact policyholders and assess damages.
• Prepare estimates and negotiate claims.
• Supervise independent adjusters and ensure compliance.

Skills

Claims Handling

Negotiation

Customer Focus

Collaboration

Education

High school diploma or equivalent

Tools

Estimating software

Job description

Division or Field Office:

Claims Division

Department of Position: Catastrophe Operations Dept

Work from: Home, within ERIE operating footprint

Salary Range: $66,625.00-$106,427.00*
Salary range is for this level and may vary based on the actual level of role hired for.

*This range represents a national range, and the actual salary will depend on factors including the scope and complexity of the role, skills, education, training, credentials, location, and experience of the applicant, as well as the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're part of a Fortune 500 company and a diverse, inclusive team with over 5,000 employees and more than 2,200 independent agencies. Our employees work in the Home Office in Erie, PA, and in Field Offices across 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We aim to serve our customers and employees exceptionally. Our benefits include:

• Premier health, prescription, dental, and vision benefits for you and your dependents, starting from your first day.
• Low contributions to medical and prescription premiums. We pay up to 97% of monthly premium costs.
• Pension plan. Full-time employees are vested after five years.
• 401(k) with up to 4% match. In addition to the pension.
• Paid time off. Vacation, personal, sick, bereavement, and parental leave.
• Career development. Including tuition reimbursement for higher education and industry designations.

Additional benefits include company-paid life insurance, short- and long-term disability insurance, orthodontic coverage, adoption assistance, fertility and infertility coverage, well-being programs, paid volunteer hours, and charitable gift matching.

Position Summary

Handles all types of catastrophe property claims with discretion. Assists field office when not on deployment in managing daily property claims.

• This is a work-from-home position accepting applications within the entire ERIE Operating Footprint, including PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• Travel is required throughout the ERIE footprint.
• A company car with a paid gas card will be provided.
• Opportunity for bonuses and career growth with a recognized company.

Duties and Responsibilities

Contact policyholders, assess damages, set reserves, prepare estimates, negotiate claims, supervise independent adjusters, attend training, and support field offices. Maintain claim files and ensure compliance with legal standards. Provide operational support for assigned vehicles and equipment.

Core Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management, Collaboration, Customer Focus, Job Knowledge, Innovation, Trust, Work Process Optimization, Accountability, Decision Making.

Qualifications

High school diploma or equivalent required. Five years of claims handling experience, including two in property claims. Knowledge of structural damage repair and valuation. Preferred: AIC certification, estimating software proficiency, appropriate state license, valid driver’s license, and willingness to travel on short notice for catastrophe responses.

Physical Requirements

Lift/move 0-20 lbs often; 20-50 lbs often; over 50 lbs with equipment; frequent driving; occasional pushing/pulling; data entry; climbing heights. Located primarily in Charleston, WV.