Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance; Huntington (WV); Remote; USD 66,000 - 107,000; Full time

Job summary

Erie Insurance is seeking a claims handler for the Catastrophe Operations Department. This work-from-home position involves managing catastrophe property claims, assessing damages, and negotiating settlements. Ideal candidates will have a high school diploma and significant claims handling experience, with a focus on customer service and adaptability. The role requires travel within the ERIE operating footprint and offers a competitive salary and benefits package.

Benefits

Premier health, prescription, dental, and vision benefits

Traditional pension plan with full vesting after five years

401(k) with up to 4% match

Paid time off including vacation, personal, sick, bereavement, and parental leave

Career development programs including tuition reimbursement

Qualifications

• Five years of claims handling experience, including two in property claims.
• Knowledge of structural damage repair and valuation techniques preferred.
• Valid driver’s license required.

Responsibilities

• Handle all types of catastrophe property claims with independent judgment.
• Establish contact with policyholders and assess damages.
• Negotiate settlements and document files.

Skills

Claims handling

Negotiation

Customer focus

Adaptability

Education

High school diploma or equivalent

Job description

Division or Field Office:
Claims Division

Department of Position: Catastrophe Operations Dept

Work from:
Home, within ERIE operating footprint

Salary Range:
$66,625.00-$106,427.00*
*This range is for this level and may vary based on the actual level of role hired for. It represents a national range; the actual salary depends on factors such as scope, complexity, skills, education, training, credentials, location, and experience. Position may be eligible for an annual bonus.

At Erie Insurance, you're part of a Fortune 500 company and a diverse, inclusive team with over 5,000 employees and 2,200+ independent agencies. Our employees work at the Home Office in Erie, PA, and across 12 states and D.C.

Benefits That Go Beyond The Basics

We prioritize service to our customers and employees, offering an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits starting from day one.
• Low contributions to premiums with up to 97% paid by Erie.
• Traditional pension plan with full vesting after five years.
• 401(k) with up to 4% match in addition to the pension.
• Paid time off including vacation, personal, sick, bereavement, and parental leave.
• Career development programs including tuition reimbursement and industry designations.

Additional benefits include company-paid life insurance, disability coverage, orthodontics, adoption assistance, fertility coverage, well-being programs, community volunteer hours, and charitable gift matching.

Position Summary

Handles all types of catastrophe property claims with independent judgment, and assists field offices with daily property claims when not deployed.

• This is a work-from-home role within the ERIE footprint, including PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, KY.
• Travel is required throughout the footprint, often away from home.
• Company vehicle and paid gas card provided.
• Opportunity for bonuses and growth with an award-winning company.

Duties and Responsibilities

Establish contact with policyholders, assess damages, determine liability and claim value, prepare estimates, negotiate settlements, and document files. Supervise independent adjusters, stay current on legal requirements, and assist field offices as needed. Maintain operational readiness of assigned vehicle.

Core Competencies

Values diversity, adaptability, self-development, collaboration, customer focus, job knowledge, innovation, trust, process optimization, accountability, and decision-making quality.

Qualifications

High school diploma or equivalent, with five years of claims handling experience including two in property claims. Knowledge of structural damage repair, valuation techniques, and software proficiency preferred. Valid driver’s license and residency within the territory required. Must be willing to serve on the Catastrophe Team, including short-notice travel.

Physical Requirements

Ability to lift/move up to 50 lbs, frequent driving, and access heights. Manual data entry and equipment handling required.

Nearest Major Market: Huntington

Nearest Secondary Market: Ashland