Catalog Operations Coordinator

GOVX; United States; Hybrid; USD 35,817 - 38,572; Full time

Benefits offered by this job

PTO

Paid sick leave

Paid holidays

401(k) plan with discretionary match

Medical insurance

Dental insurance

Vision insurance

Life insurance

FSA/HSA

Voluntary benefits

Employee referral program

Gym on site

Discounts on GOVX website

Job summary

GOVX is seeking a Catalog Operations Coordinator to support catalog expansion and data quality across products, sellers and offers. You will load and optimize product data, images, videos and size charts to maximize discovery and conversion, ensuring timely publication and strong content.

You will collaborate across Marketing, Customer Care, Logistics and Product to meet category SLAs. The role emphasizes data accuracy, category mapping, keyword tagging, and cross-functional coordination, with a

Qualifications

• 1–2 Years’ experience in an office environment performing project-based work.
• 1–2 Years’ experience in ecommerce or retail preferred.
• Comfortable using complex equations and formulas in Excel.
• Solution and results oriented.
• Strong written and verbal communication skills.
• Superior analytical and math skills.
• Proficient in Microsoft Office and Google Analytics.

Responsibilities

• Load new products and keep product data current, including pricing, inventory and seasonal catalog changes.
• Update product pricing to execute on promotions with the Marketing Calendar.
• Ensure products have all relevant information to drive discovery and conversion: images, video, size charts, variants, descriptions and specifications.
• Map products to primary categories in GOVX taxonomy.
• Tag products with keywords to drive catalog discoverability.
• QA product data against onsite search queries to optimize top search results.
• Upload seller marketing images and map sellers to categories.
• Manage modules on seller pages to boost cross-selling.
• Load and rank offers to showcase best converting offers on seller pages.
• Upload new events and map to correct offers.
• Optimize products, sellers and offers with complete supporting information and tags.

Skills

Excel formulas

CRM experience

Analytical skills

Communication skills

Microsoft Office

Google Analytics

Time management

Attention to detail

Tools

CRM software

Job description

As aCatalog OperationsCoordinator, youare responsible for supporting Catalog Expansion, the largest growth driver on GOVX.You will work to load all Sellers and Products to GOVX with optimized data to support both discovery and conversion across the Catalog. You will become the expert in your category andthe industrystandard data to support conversion within the category.

You are ultimately responsible for ensuring that products and sellers are built and published in a timely manner, have all required data to remain published and have the best elements (including but not limited to size charts, images, videos, descriptions and specifications) to drive conversion and allow GOVX members to make a purchase decision without navigating away from GOVX for further research.

Responsibilities

Product data

• Upload new products and keep product data current, including pricing,inventoryand seasonal catalog changes.

• Update product pricing toexecute onpromotions with the Marketing Calendar.

• Ensure products have all relevant and necessary information to drive discovery and conversion within the catalog: images with multiple angles, video, size charts, correct variants,descriptionsand specifications.

• Map relevant products to primary categories in the GOVX taxonomy

• Tag products with relevant keywords to drive catalog discoverability

• QA product data against onsite search queries to ensure the most relevant products areoptimizedto appear in top searches

Seller data

• Upload seller marketing images, including promo squares and tiles

• Map relevant sellers to primary categories in the GOVX taxonomy

• Manage modules on seller pages to create a compelling user experience, with a focus on cross-selling between sellers

Offer data

• Load and rankoffersto ensure the best converting offers are appearing on seller pages.

Event data

• Upload new events and keep event data current, including making sure they are mapped to the correct offers

Catalog Optimization

Youare responsible foroptimizingproducts,sellersand offers by making sure that all supporting information and tags are complete, so that products are discoverable throughout the catalog.

• Ensure that only relevant products are showing up in collections (managed throughaccurateproduct data)

• Manage product mapping rules per collection to ensure the right products are being included in the collection

• Map relevant filters to each collection and ensure products are tagged correctly to achieve the desired filter results

Your success will be measured by category specific SLAs around the product and seller data that you manage. This could include but is not limited to: % of products with 3 or more images, % of products with video, % of products with sizechartsand bounce rate from product pages in your category.

Youare responsible fordeveloping andmaintainingeffective working relationships with cross functional teams including Marketing, Customer Care,Logisticsand Product.

Other Duties

Pleasenotethis job description is not designed to cover orcontaina comprehensive listing of activities,dutiesor responsibilities that arerequiredfor this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

1–2Years’experience in an office environment performing project-based work.

• 1–2Years’experience in ecommerce or retail preferred.

• Comfortable using complex equations and formulas in Excel.

• Solution and resultsoriented.

• Passionate and mission driven.

• Strong attention to detail and ability to switch between projects without sacrificing quality and accuracy.

• Proven ability to multitask and deliver work witha high levelof accuracy.

• Excellent organizational and time management skills and CRM experience preferred.

• Strong written and verbal communication skills.

• Superior analytical and math skills.

• Proficientin Microsoft Office and Google Analytics.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Travel Requirements

No travel is expected for this position.

Work Location

During your 90-day introductory period, you willbe requiredto report to the GOVX corporate office in San Diego, CA and work five days per week and a full 8-hour shift each day from the office. After successful completion of the 90-day introductory period, you will transition to a hybrid schedule that combines working onsite at the GOVX corporate office in San Diego, CA and working remotely from home. You willbe requiredto report to the office a minimum of three days per week and work a full eight-hour shift each day from theoffice. Start and end times are flexible, but you willbe requiredto be in the office during the core business hours of 9:30am – 2:30pm. The in-office days will be based on business needs to be set by your manager. No relocation allowance or visa sponsorship will be provided.

Benefits

• Paid Time Off, Paid Sick Leave, Paid Holidays
• 401(k) plan with discretionary match available
• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Account (FSA), Health Savings Account (HSA)
• Voluntary benefits including Critical Illness, Group Accident, Short Term Disability and Voluntary Life
• Employee Referral Program
• Gym on site.
• Discounts on the GOVX website

Salary Range

$26.50 - $28.50 per hour DOE

AAP/EEO Statement

EOE. Veterans/Disabled

Position will require successful completion of a background check and drug testing prior to starting employment.

About GOVX, Inc.

Savings For Those Who Serve

GOVX was founded in 2011 to offer exclusive benefits to those who serve our country. The GOVX membership is comprised of current and former members of the American military, law enforcement, firefighting, medical services and government personnel. We are dedicated to supporting these communities and to offering unique value to our members, while delivering an authentic platform for brands to reach our growing customer base. As the largest and fastest growing digital platform serving this deserving audience, we are committed to stretching the limits of ecommerce to deliver the best assortment for our members’ on-duty and off-duty needs.