Casualty Operations Coordinator.

Obsolete Site; Anchorage (AK); On-site; USD 70,000 - 90,000; Full time

Job summary

The Department of Defense Casualty Assistance Center in Alaska seeks a versatile civilian specialist to plan, coordinate, integrate, and execute all CAC services. You will communicate with families of deceased personnel to express condolences and coordinate actions with CAO and CNO.

You will ensure burial honors and entitlements comply with law, and research casualty policies to improve CAC operations, advising senior leaders on casualty and mortuary matters.

Qualifications

• One year of specialized experience equivalent to GS-09.
• Coordinating transfer of remains and personal effects.
• Advising next of kin on benefits and entitlements.

Responsibilities

• Plan and execute CAC services.
• Communicate with families to convey condolences and coordinate actions with CAO/CNO.
• Ensure burial honors and entitlements per law and DoD guidance.
• Research casualty/mortuary policies for CAC efficiency.
• Provide guidance to commanders and units on casualty and mortuary matters.

Skills

Coordination

Family communication

Burial ceremonies

Policy guidance

Education

Ph.D or equivalent doctorate

Job description

• Plans, develop, coordinate, integrate and execute all services provided by the Casualty Assistance Center (CAC).
• Communicates directly with family members of deceased military/civilian personnel to express condolences and coordinates all casualty actions with the family and the assigned Casualty Assistance Officer (CAO) and Casualty Notification Officer (CNO).
• Establishes measures to ensure that burial honors/entitlements are given to all veterans, in accordance with applicable law, regulations, and DOD guidance.
• Researches guidance, policy and procedures on casualty and mortuary affairs matters for operational efficiency of the Casualty Assistance Center.
• Provides advice and guidance to Commanding General, major subordinate commands, and other units within the CAC area of responsibility on matters relating to casualty and mortuary services.

Duties

• Plans, develop, coordinate, integrate and execute all services provided by the Casualty Assistance Center (CAC).
• Communicates directly with family members of deceased military/civilian personnel to express condolences and coordinates all casualty actions with the family and the assigned Casualty Assistance Officer (CAO) and Casualty Notification Officer (CNO).
• Establishes measures to ensure that burial honors/entitlements are given to all veterans, in accordance with applicable law, regulations, and DOD guidance.
• Researches guidance, policy and procedures on casualty and mortuary affairs matters for operational efficiency of the Casualty Assistance Center.
• Provides advice and guidance to Commanding General, major subordinate commands, and other units within the CAC area of responsibility on matters relating to casualty and mortuary services.

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Position may have business travel requirement of up to 15% of the time.
• Incumbent may be required to obtain a maintain a state drivers license.
• Incumbent may be required to be on-call and work holidays.

Qualifications

Who May Apply:

• 30 Percent or More Disabled Veterans
• Current Department of Army Civilian Employees
• Current Department of Defense (DOD) Civilian Employee (non-Army)
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Non-Appropriated Fund Instrumentality (NAFI)
• Non-Department of Defense (DoD) Transfer
• People with Disabilities, Schedule A
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Reinstatement
• Veterans Employment Opportunity Act (VEOA) of 1998
• Veterans Recruitment Appointment (VRA)

In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is

Specialized Experience GS-11

Your resume must reflect that you have at least one year of specialized experience equivalent to the GS-09 level in the Federal service which includes coordinating the transfer of deceased service member remains and personal effects; coordinating burial ceremonies; and advising deceased service members next of kin on benefits and entitlements (i.e. Service members Group Life Insurance, Death Gratuity, Social Security or other VA benefits). This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).

Education

Ph.D or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Social Science, Sociology or Business Administration.

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

Time in Grade Requirement GS-11:

Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

FOREIGN EDUCATION:

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position may require a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct deposit of pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the
• This is a Civilian Human Resource Management Career Program position aligned under the Human Resource Career Management Directorate.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit
• Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
• Since Alaska is considered a non-foreign overseas location, statutory return rights for current DoD employees are applicable in many circumstances.
• Recruitment or Relocation Incentive may be authorized subject to an agency determination that an incentive is in the Government Interest.
• Student loan repayment may be authorized.
• Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• Further certification from this announcement may take place up to 90 days beyond the closing date of this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.