Casualty Field Adjuster

Sedgwick Claims Management Services; Atlanta (GA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Sedgwick Claims Management Services is seeking a Casualty Field Adjuster to investigate and adjust property and casualty claims with minimal supervision. This role supports a hybrid claims team handling both property and casualty losses, potentially serving as a first responder for immediate claim needs.

The position requires a bachelor's degree (IIA-AIC designation preferred) and an appropriate state adjuster license, with at least two years of related experience.

Qualifications

• Bachelor's degree preferred.
• IIA-AIC designation required.
• Appropriate state adjuster license required.

Responsibilities

• Investigate and adjust property and casualty claims with minimal supervision.
• Inspect claims and contact involved parties promptly.
• Determine coverage, cause, and damages; prepare cost estimates for repair or replacement.
• Interview claimants and witnesses; negotiate and settle claims.
• Maintain client relationships and support accident response and hybrid team operations.

Skills

Strong communication

MS Office

Timely reporting

Customer service

Interpersonal skills

Attention to detail

Time management

Independent/team work

Performance competencies

Education

Bachelor's degree

IIA-AIC designation

State adjuster license

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Casualty Field Adjuster

PRIMARY PURPOSE:

To investigate and adjust property and casualty claims with little to no supervision. This position serves as part of a hybrid claims team handling both property and casualty losses and may serve as a first responder adjuster for the Accident Response Team, providing immediate claim response and investigation support.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Inspects claims and contacts involved parties in a timely manner.
• Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
• Examines insurance policies and other records to determine insurance coverage.
• Prepares estimates for cost of repair and/or replacement.
• Conducts interviews with claimant and witnesses regarding submitted claim(s).
• Negotiates and settles both 1st and 3rd party claims.
• Addresses salvage and subrogation as required by the client.
• Maintains client relationships to assure repeated business referrals.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.
• Serves as a first responder adjuster for the Accident Response Team, providing immediate claims response and investigation, at the desk, when needed.
• Handles a hybrid caseload consisting of property and casualty claims.
• Investigates liability exposures and determines appropriate claim resolution strategies.
• Provides timely and accurate claim documentation, reserving, and reporting.
• Participates in on-call Accident Response Team coverage as assigned, at the desk.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. IIA-AIC designation required. Appropriate state adjuster license is required.

Experience

Two (2) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental :

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical :

• Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
• Be able to lift/carry up to 50 pounds
• Be able to push/pull up to 100 pounds
• Be able to drive up to 4 hours per day.
• Must have continual use of manual dexterity.

Auditory/Visual :

Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Requisition #: R71751

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