Casualty Claims Risk Consultant

AON; New Jersey; Hybrid; USD 97,000 - 110,000; Full time

Benefits offered by this job

401(k) savings plan with employer-con·

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off and holidays

Commuter benefits

Job summary

Aon is seeking a Casualty Claims Risk Consultant to deliver tactical, client-specific casualty claims services on assigned accounts in support of Aon's core brokerage services. This role covers workers' compensation, auto liability and general liability claims and is performed remotely from home in the United States.

The ideal candidate will monitor and review claims, maintain up-to-date status and next steps, respond promptly to client inquiries, coordinate with carriers and defense counsel,

Qualifications

• Experience in workers' compensation, auto liability and general liability claims management.
• Strong written and verbal communication with clients and stakeholders.
• Ability to manage a large portfolio of claims with proactive status updates.

Responsibilities

• Monitoring and reviewing workers' compensation, auto liability, and general liability claims.
• Maintaining understanding of status, drivers, and next steps for all open claims and identify opportunities to move claims toward resolution.
• Providing timely responses to client inquiries regarding claim status, barriers to closure, and settlement considerations.
• Coordinating with carriers, TPAs, defense counsel, and internal stakeholders to ensure claims progress.
• Identifying opportunities to improve claim outcomes through best-practice handling and data-driven recommendations.
• Developing and maintaining monthly/quarterly/semi-annual reporting and analytics for client oversight.
• Serving as a day-to-day extension of the client's claims management team.

Skills

Workers' compensation expertise

Casualty claims management

Analytical thinking

Communication skills

Client relationship management

Microsoft Excel

Report preparation

Education

Bachelor's degree

Tools

Microsoft Excel

Word

PowerPoint

Job description

Aon is looking for a Casualty Claims Risk Consultant!

We currently have a great career opportunity for a Casualty Claims Risk Consultant. It is the responsibility of the Casualty Claims Risk Consultant to deliver tactical, client specific, casualty claims services on assigned accounts in support of Aon's core brokerage services. This position is for a workers' compensation, auto and general liability professional.

Work Style: Virtual work from Home!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

How this role is different

• Monitoring and reviewing workers' compensation, auto liability, and general liability claims.
• Maintaining a thorough understanding of the status, drivers, and next steps for all assigned open claims and proactively identifying opportunities to advance claims toward resolution.
• Providing timely and accurate responses to client inquiries regarding claim status, barriers to closure, resolution strategies, reserve adequacy, and settlement considerations.
• Proactively coordinating with carriers, TPAs, defense counsel, and internal stakeholders to ensure claims progress appropriately and receive the necessary attention.
• Identifying opportunities to improve claim outcomes through best-practice claim handling, cost containment strategies, and data-driven recommendations.
• Developing and maintaining recurring monthly, quarterly, and semi-annual reporting and analytics to support client decision-making and program oversight.
• Serving as a day-to-day extension of the client's claims management team by remaining organized, prepared, and informed on a large volume of claims and related activities.

Skills and experience that will lead to success

• Demonstrated expertise in workers' compensation, auto liability, and general liability claims management.
• Highly organized, self-motivated professional with the discipline to independently manage a large portfolio of claims and consistently stay current on claim developments.
• Strong critical thinking and problem-solving skills, with the ability to assess complex claim situations and recommend practical strategies to improve outcomes.
• Excellent verbal and written communication skills, including the ability to explain claim status, challenges, and recommendations clearly and confidently to clients and stakeholders.
• Proven ability to build and maintain effective working relationships with clients, TPAs, carriers, defense counsel, Account Executives, and internal partners.
• Advanced proficiency in Microsoft Excel and other Microsoft Office applications, including the ability to analyze data, identify trends, and prepare client-facing reports.
• Ability to work independently with minimal supervision while consistently delivering high-quality, responsive service in a fast-paced environment.

Minimum qualifications and requirements

• Proven performer with strong technical knowledge and work experience adjusting or managing claims experience with emphasis on casualty lines of coverage.
• Retain proficiency as an insurance professional while maintaining clear and effective communication, both in writing and verbally.
• Fluent in Microsoft office suite, particularly Excel, Word and PowerPoint.

Minimum education

• Bachelor's degree or equivalent relevant experience
• Producer/Broker licensing may be required after hiring

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $96,500.00 to $110,000.00 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.