Casualty Claims Representative I Home Office

Germania Farm Mutual Insurance Association; United States; Remote; USD 52,000 - 66,000; Full time

Job summary

Germania Farm Mutual Insurance Association in Texas is seeking a Casualty Claims Representative I to investigate and resolve casualty claims, verify coverage, gather information, and negotiate settlements within authority limits.

The role emphasizes regulatory compliance, timely communication with policyholders and agents, and timely documentation; requires a high school diploma, claims experience, and a Texas license; driver’s license is mandatory.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum six months of claims-related experience.
• Current Texas All-Lines or Property & Casualty Adjuster License required.
• Valid Texas Driver's License required.

Responsibilities

• Investigate and manage casualty claims from assignment to resolution.
• Verify coverage and document findings.
• Negotiate settlements within assigned authority limits.
• Identify subrogation and recovery opportunities.
• Communicate effectively with policyholders, claimants, agents, and other involved parties.
• Maintain accurate claim documentation and regulatory compliance.

Skills

Analytical skills

Communication skills

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

We are seeking a customer-focused Casualty Claims Representative I to investigate and resolve casualty claims while delivering exceptional service to our policyholders. This position is responsible for verifying coverage, gathering claim information, negotiating settlements within authority limits, and ensuring compliance with company guidelines and applicable regulations.

Key Responsibilities

• Investigate and manage casualty claims from assignment through resolution.
• Verify coverage, gather claim information, and document findings.
• Negotiate claim settlements within assigned authority limits.
• Identify subrogation and recovery opportunities.
• Communicate effectively with policyholders, claimants, agents, and other involved parties.
• Maintain accurate claim documentation and regulatory compliance.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum of six (6) months of claims-related experience required.
• Current Texas All-Lines or Property & Casualty Adjuster License required.
• Strong analytical, communication, and customer service skills.
• Valid Texas Driver's License required.

A full job description will be presented upon selection for an interview.

Germania Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic.

At Germania Insurance, we believe that having a family of talented employees and diverse perspectives is at the heart of our mission to serve Texans. That’s why we work hard to build a work environment that fosters trust, growth, and opportunity.

Since 1896, Germania has relied on the work of our dedicated employees to confront the challenges our communities face - together.