Claim Representative II - Casualty

Capital-Insurance-Group; Bakersfield (CA); Hybrid; USD 59,000 - 98,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision plans

Life Insurance

401k and Roth with match

Employee Assistance

Job summary

Capital Insurance Group is hiring a Casualty Claim Representative II–Casualty in Bakersfield, CA. The role focuses on investigating, evaluating, and resolving commercial and personal lines casualty claims, with emphasis on coverage analysis, bodily injuries, and negotiations with outside counsel.

The position is hybrid-eligible, requiring in-office work Monday–Wednesday in Bakersfield and remote days Thursday–Friday.

Qualifications

• Bachelor's degree in a related field and 3–5+ years of casualty claim handling.
• Advanced technical training in insurance claims or a professional designation preferred.
• Strong knowledge of Commercial and Personal Lines Auto, Liability, and policy language.
• Ability to travel within territory and maintain a valid driver's license.

Responsibilities

• Investigate, evaluate, and resolve commercial and personal lines casualty claims.
• Analyze coverage, bodily injuries, and negotiate with outside counsel as needed.
• Manage claim expenses and understand applicable regulations and jurisdiction.
• Communicate findings and settlements clearly to insureds, agents, and stakeholders.

Skills

Casualty claims knowledge

Analytical thinking

Mathematical proficiency

Multi-tasking

Communication

Education

Bachelor's degree

Job description

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

Why Choose CIG’s Claim’s Team?

CIG claims department is here to support our insureds throughout their claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions. Join the claims operation and you can be part of a team who provides excellent service, build relationships, and achieves successful outcomes for our clients.

Learn more about what it means to be a Claim Representative II - Casualty HERE !

• Accrue twenty-one days of Paid Time Off during your first year
• Up to eighty-seven percent of benefits are covered by CIG for you and your family members
  • Medical, Dental, Vision plans, Telehealth
• One hundred percent covered plans
  • Basic Life & AD'D
  • Employee Assistance
  • Leave Management
  • Long Term Disability
  • Short Term Disability (Outside of CA)
  • Employee Benefit Advocacy Hot Line
• Family Caregiver Support (Homethrive)
• Child Care Resources (Tootris)
• Business Travel Accident Protection
• Voluntary benefit offerings
  • Short-term Disability (CA only)
  • Voluntary Life AD'D self, spouse, and child plans
  • Flexible Spending (FSA)
  • Health Savings (HSA)
  • Hospital Indemnity
  • Accidental Injury
  • Pet Insurance
  • Commuter Benefit
• Critical Illness
• ARAG Legal Services
• Norton LifeLock
• Above and Beyond Reward Recognition Program
  • Kudos & Shout Out Points Program
  • Quarterly Above and Beyond Bonus Program
  • Annual Above and Beyond Bonus Program
• Competitive compensation
  • Base compensation
  • Salary Management Spot Bonuses
  • Annual Incentive/Profit sharing program, potential payout annually based on company results.
• Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
• Insurance, educational reimbursement, and bonus programs
• Employee Referral Bonus Program
• Home and Auto Insurance Discount Program.
• Paid Volunteer Time – Through company-planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
• Retirement savings benefit (401k and Roth + match)
• Wellness platform, tools, and events - Vitality
• Health Savings Account – match
• Financial Wellness Resources

This is a hybrid-eligible position, where Monday through Wednesday would be working in our Bakersfield, CA offices, with Thursday and Friday eligible for work-from-home days.

Job Summary

The primary purpose of a Casualty Claim Representative II – Casualty is to investigate, evaluate, and resolve commercial and personal lines casualty claims. Specific emphasis should be given to analyzing coverage, bodily injuries, negotiating and working with outside counsel. Focus on managing expenses and understanding personal and commercial line policies, including issuance of Reservations of Rights. Demonstrates superior claim service and produces appropriate claim settlements to our clients. It is incumbent upon this individual to understand regulations and the jurisdiction(s) involved in the claims being evaluated.

• Bachelor's degree and three to five years of casualty claim handling experience or five + years casualty claim handling experience.
• Advanced technical training in insurance claim field and/or recognized insurance designation is preferred.
• Must have experienced understanding and detailed knowledge of Commercial and Personal Lines Auto and General Liability, and policy language and coverages
• Mathematically proficient with the ability to comprehend charts and graphs
• Proven ability to comprehend contracts pertaining to relationships amongst insured parties and/or landlord/tenant/property management.
• Ability to multi-task and deal with numerous complex problems or issues simultaneously
• Must be able to travel within assigned territory and maintain a valid driver's license
• Claim Representative II & III– Habitability/Casualty
• Claim Representative III & IV– Commercial and General Liability

Salary Range:

$58,755.00 - 97,926.00

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.