Casualty Claims Director: Complex Coverage & Negotiation

Jobtailor; Richmond (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Richmond, VA seeks an experienced Senior Claims Professional for casualty and specialty claims handling. You will review claims, analyze policy language, and advise on coverage and damages while reserving appropriately and paying indemnities.

The role requires multi-jurisdictional experience, strong negotiation skills, and the ability to mentor staff and drive claims best practices across the organization.

Qualifications

• 7+ years of casualty and/or specialty claims handling or related litigation with a career history of increasing responsibility.
• Experience handling claims in the Excess and Surplus market preferred.
• Experience working with complex coverage issues required.
• Multi-jurisdictional claims and litigation experience required.
• Adjuster license and or certifications desired but not required.
• Bachelor’s degree or equivalent experience, JD desirable.

Responsibilities

• Review claims and related systems and processes.
• Understand and analyze policy language and contracts.
• Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments.
• Draft DISCLAIMERS and reservation of rights letters.
• Negotiate settlements, mitigate losses, and control expenses.
• Adhere to Claims Best Practices, Key Controls, and file handling requirements.
• Maintain a high level of communication with leadership and underwriting partners.
• Ensure appropriate reports are timely prepared and disseminated.
• Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units.
• Present to management, mentor new staff and identify procedural improvements.
• Support other functional groups within the organization.
• Ensure compliance with internal corporate guidelines, processes and procedures.
• Other duties as required by management.
• Some travel, as required for trials & mediations, etc

Skills

Negotiation

Analytical skills

Communication

Team collaboration

Mentoring

Regulatory knowledge

Claims systems

Policy language analysis

Damage evaluation

Liability evaluation

Education

Bachelor's degree or equivalent experience

JD desirable

Tools

Microsoft Office

SharePoint

In-house claims systems

Job description

Jobtailor in Richmond, VA seeks an experienced Senior Claims Professional for casualty and specialty claims handling. You will review claims, analyze policy language, and advise on coverage and damages while reserving appropriately and paying indemnities.

The role requires multi-jurisdictional experience, strong negotiation skills, and the ability to mentor staff and drive claims best practices across the organization.