Senior Claims Leader: Complex Coverage & Settlements

Jobtailor; Richmond (VA); On-site; USD 85,000 - 115,000; Full time

Job summary

Jobtailor in Virginia seeks an experienced casualty claims professional to review claims, analyze policy language, and negotiate settlements while ensuring timely reporting and compliance. This role supports leadership and underwriting partners, mentors staff, and drives improvement initiatives across claims and business units.

Ideal candidates have 8+ years in casualty/specialty claims handling, strong analytical and negotiation skills, and proficiency with MS Office, SharePoint, and in-house

Qualifications

• 8+ years of casualty/specialty claims handling or related litigation with increasing responsibility
• Experience handling claims in Excess and Surplus market preferred
• Experience with complex coverage issues required
• Multi-jurisdictional claims and litigation experience required
• Adjuster license and/or certifications desired, but not required
• Bachelor’s degree or equivalent experience, JD desirable
• Knowledge of claim processes, regulation, coverage, liability, and damages with exposures over $1M
• Strong negotiating, analytical, and organizational skills
• Mediation/arbitration experience preferred
• Proficient with MS Office, SharePoint, and in-house systems

Responsibilities

• Review claims and related systems and processes
• Understand and analyze policy language and contracts
• Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate payments
• Draft disclaimers and reservation of rights letters
• Negotiate settlements, mitigate losses, and control expenses
• Adhere to Claims Best Practices and file handling requirements
• Maintain communication with leadership and underwriting partners
• Ensure reports are prepared and disseminated on time
• Lead organization-wide initiatives and improvement strategies for claims
• Present to management, mentor staff and identify procedural improvements
• Support other functional groups within the organization
• Ensure compliance with internal guidelines, processes and procedures
• Travel as required for trials and mediations

Skills

Casualty Claims Handling

Complex Coverage Analysis

Negotiation Skills

Multi-Jurisdictional Litigation

Claims Best Practices

Analytical Skills

Organizational Skills

Written Communication

Team Collaboration

Prioritization

Education

Bachelor’s degree or equivalent experience

JD desirable

Tools

Microsoft Office Suite

SharePoint

In-House Claims Systems

Job description

Jobtailor in Virginia seeks an experienced casualty claims professional to review claims, analyze policy language, and negotiate settlements while ensuring timely reporting and compliance. This role supports leadership and underwriting partners, mentors staff, and drives improvement initiatives across claims and business units.

Ideal candidates have 8+ years in casualty/specialty claims handling, strong analytical and negotiation skills, and proficiency with MS Office, SharePoint, and in-house