Casualty Claims Adjuster

Frankenmuth Insurance; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Frankenmuth Insurance seeks a skilled Casualty Claims Adjuster to investigate and resolve casualty claims, ensuring compliance with legal and regulatory guidelines. This position requires strong investigative and customer service skills, as well as relevant educational and experiential background. Join a leading company in the insurance industry to advance your career in a supportive team environment.

Qualifications

• Four to six years related experience and/or training.
• Bachelor's degree from four-year college/university.
• Ability to work legally in the United States.

Responsibilities

• Investigates claims to determine validity and extent of liability.
• Delivers superior customer service to policyholders.
• Manages, evaluates and concludes claims.

Skills

Customer Service

Investigative Skills

Liability Assessment

Negotiation

Education

Bachelor's Degree (B.A.)

Related Experience/Training (4-6 years)

Job description

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Join to apply for the Casualty Claims Adjuster role at Frankenmuth Insurance

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Summary: Under limited supervision and with independent judgment, investigates, evaluates and resolves/disposes of casualty claims to determine the extent of company liability; may include determination and evaluation of coverage, compensability liability and damage in accordance with policy provisions by performing the following duties.

Essential Duties And Responsibilities

• Follows corporate policies, procedures, and fair claims handling practices
• Investigates claims to determine validity and extent of liability, including:
• Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
• Reviews and evaluates documentation, including applications, reports, and statements

• Monitors appropriate claim outcomes through self-audit process
• Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
• Ensures legal, regulatory and fair claims handling compliance
• Sets or recommends reserves based on results of claim investigation.
• Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.
• May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including
• Conducts in-depth interviews and/or scene inspections
• Attends settlement conferences and/or trials
• May serve as a member of project teams, contributing to the achievement of project objectives.
• Provides leadership to junior staff by training and providing guidance. May provide input to management regarding junior staff performance.
• Performs other duties as assigned.
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Level 5: Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training.

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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