Casualty Brokerage Associate: Growth & Client Service

RT Specialty, LLC; Ormond Beach (FL); On-site; USD 80,000 - 100,000; Full time

Job summary

RT Specialty, a division of Ryan Specialty, is seeking an Associate Broker in Ormond Beach, FL to support casualty account servicing, retention, and growth. You will work with brokers, underwriters, and clients to deliver exceptional service and maintain accurate accounts.

The role offers exposure to sales and market engagement, with a path toward a production-oriented brokerage career; a bachelor’s degree and 3–5+ years of commercial insurance experience are preferred.

Qualifications

• Bachelor's degree preferred in Risk Management, Insurance, Business, Finance, Marketing, or a related field.
• 3–5+ years of experience in commercial insurance, wholesale brokerage, underwriting, account management, customer service, or a related discipline preferred.
• Knowledge of commercial casualty coverages, including General Liability, Auto Liability, Umbrella, and Excess Liability, is preferred.
• Strong interpersonal, communication, and organizational skills with the ability to build relationships and manage multiple priorities.

Responsibilities

• Supports the placement and servicing of casualty business in partnership with brokers and carrier partners.
• Develops understanding of clients' operations, exposures, and insurance needs to support retention and growth.
• Coordinates the preparation and submission of marketing materials to carriers, ensuring accuracy, completeness, and timeliness.
• Reviews quotes, binders, policies, endorsements, and related documentation to ensure coverage aligns with client expectations and placement objectives.
• Serves as a day-to-day resource for clients, retail agents, and carrier partners, responding promptly to service requests and coverage inquiries.
• Builds and maintains productive relationships with underwriters, developing knowledge of carrier appetites, market conditions, and casualty products.
• Assists brokers in negotiating coverage terms, pricing, and program structures to achieve favorable outcomes for clients.
• Identifies cross-sell and account growth opportunities and partners with brokers to expand client relationships.
• Maintains quality control across assigned accounts, identifying and resolving discrepancies, coverage concerns, and documentation issues.
• Supports the renewal process by gathering client information, coordinating marketing efforts, and tracking deliverables throughout the placement lifecycle.
• Participates in client meetings, carrier meetings, and industry events to build market knowledge and professional relationships.
• Contributes to client retention, revenue growth, and business development initiatives through excellent service and proactive account management.

Skills

Casualty insurance

Relationship management

Client service

Communication

Business development

Team collaboration

Education

Bachelor's degree

Job description

RT Specialty, a division of Ryan Specialty, is seeking an Associate Broker in Ormond Beach, FL to support casualty account servicing, retention, and growth. You will work with brokers, underwriters, and clients to deliver exceptional service and maintain accurate accounts.

The role offers exposure to sales and market engagement, with a path toward a production-oriented brokerage career; a bachelor’s degree and 3–5+ years of commercial insurance experience are preferred.