Casual Administration Officer

The Alfred Foundation; Town of Alfred (NY); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Salary packaging

Novated leasing

Onsite fitness facilities

Childcare services

Job summary

Bayside Health is seeking a casual Administration Officer to join the Specialist Clinics administration team. Located at The Alfred Health site, the role supports day-to-day clinic functions with a focus on delivering responsive, professional service to patients and health professionals.

Responsibilities include reception, scheduling, referrals and data entry, with an emphasis on accurate records and timely responses.

Qualifications

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Demonstrated ability to plan workflow, prioritise and delegate in order to meet deadlines
• Demonstrated ability to work in a team environment

Responsibilities

• Reception duties and patient enquiries
• Clinic preparation and electronic appointment scheduling
• Referral management, telephone support and data entry

Job description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Casual Administration Officer
• Managers and Administrative Workers Grade 1 Level 1 (HS1)
• Located at The Alfred
• The Department

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Casual Administration Officer
• Managers and Administrative Workers Grade 1 Level 1 (HS1)
• Located at The Alfred
• Great staff benefits!
• The Department

The Alfred Health Emergency, Virtual care and Outpatients (EVO) Program is responsible for the delivery of emergency and paediatric clinical services across Alfred Health, as well as several other clinical support services.

The EVO Program is responsible for several additional services that support the delivery of clinical care. These include GP Liaison Service, Health Information Service, Virtual Services (such as Telehealth support team and the Timely Management of Chest Pain Pilot), Specialist Clinics Support Unit and the Operations Support Unit.

The Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, GP Liaison and Specialist Clinic referrals and enquiries. The largest component of these are the Specialist Consulting Clinics which provide scheduled medical, nursing and allied health services to non-admitted patients at all three campuses.

The Role

The Administration Officer reports to the Administration Supervisor of the relevant host work group. As part of the administration team for Specialist Clinics, the Administration Officer will perform a range of administrative, reception and clerical tasks to support and assist with day-to-day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception duties, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Qualifications And Experience Required

Essential

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Demonstrated ability to plan workflow, prioritise and delegate in order to meet deadlines
• Demonstrated ability to work in a team environment

Desirable

• Previous administration experience in a health setting
• Understanding and experience supporting MBS clinics and billing processes in a similar setting Knowledge of Cerner Programs
• Understanding of medical terminology

Staff Benefits

• Salary packaging & novated leasing throughMaxxia
• Onsite car & bike parking opportunities, deducted pre-tax!!
• Fantastic onsite fitness facilities at The Alfred throughProSporthealth and fitness
• Childcare services at The Alfred managed byKU Children’s Services

Applications close 11pm AEDT, Sunday, 4 October 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.