(CASUAL) Academic Program Advisor

University of Hawaiʻi; Hilo (HI); Hybrid; USD 75,768,000 - 79,901,000; Full time

Job summary

The University of Hawai'i at Hilo is seeking a Casual Hire Academic Program Advisor to provide comprehensive academic advising and student support, focusing on low-income, first‑generation, and disabled students. This temporary, full-time position involves grant-mandated service delivery and close collaboration with the Student Services team.

You will coordinate intake, track progress, and facilitate workshops, with duties spanning internship oversight, records maintenance, procurement,

Qualifications

• Possession of a baccalaureate degree and one year of professional student services experience.
• Familiarity with grant funded programs and requirements.
• Ability to resolve complex problems.
• Strong written and verbal communication; report preparation.
• Ability to establish and maintain effective working relationships.
• Proficiency with Microsoft Office and Google Suites.
• Valid driver's license and ability to drive for program errands.
• Ability to work days, evenings, and weekends as directed.

Responsibilities

• Provide comprehensive academic advising and student support to low-income, first‑generation, and students with disabilities, including academic, financial aid, career, and personal guidance.
• Facilitate student intake and assist in the implementation of individualized action plans, monitor progress, and ensure delivery of grant‑mandated services.
• Coordinate and facilitate workshops and activities related to academic success, financial literacy, graduate school preparation, cultural enrichment, and personal development.
• Oversee student internship program, including coordinating scheduling, training, and tracking engagement.
• Perform administrative support for the SSSP internship program by arranging placements, assisting students with required forms, and evaluating outcomes.
• Maintain and update student records in systems such as Banner, STAR Hawaii, and Student Access.
• Assist with procurement, vendor communication, inventory management, and student communications.
• Support recruitment and outreach efforts, represent the program at events, and assist with eligibility screening.
• Input and compile program data for reports to support grant compliance and continuous improvement.
• Provide consistent in-person office coverage and collaborate with the Executive Director on staffing.
• Participates in meetings and professional development, maintain office presence, and provide in-person/virtual services as needed.

Skills

Academic advising

Grant funding

Problem solving

Communication

Relationship building

Microsoft Office

Google Suites

Driver's license

Evenings/weekends availability

Education

Bachelor's degree

Master's degree

Tools

Banner

STAR Hawaii

Student Access

Degree audit software

Job description

(CASUAL) Academic Program Advisor | University of Hawai'i

Full-Time Temporary

Job Number

2026-02063

University of Hawai'i at Hilo

Division

09/28/2026

Closing Date

10/5/2026 11:59 PM Hawaii

Position Number:

2026-02063

Description

*** Applicants seeking short-term or part-time work with the University of Hawai'i may apply for Casual Hire positions, which include administrative, professional, and technical (APT) or instructional-type positions. Because of the temporary nature of these appointments, Casual Hire employees are not eligible for most benefits as provided to regular Board of Regents (BOR) and Civil Service employees. Casual Hire appointments may last for up to 89 days for full-time employees, and up to 1 calendar year for part-time employees.

Title: (CASUAL) Academic Program Advisor

Hiring Unit: Student Services, Student Support Services Program

Position: *** Casual Hire ***

Location: UH Hilo

Date Posted: September 28, 2026

Closing Date: October 5, 2026

Salary: $26.70/hour

Full-time/Part-time: Full-time (no more than 40 hours a week)

Temporary/Permanent: Temporary

Other Conditions: Casual Hire temporary appointment is expected to begin October 2026 or soon thereafter. Not to exceed 89 days.

Duties

• Provide comprehensive academic advising and student support to low-income, first‑generation, and students with disabilities, including academic, financial aid, career, and personal guidance.
• Facilitate student intake and assist in the implementation of individualized action plans, monitor progress, and ensure delivery of grant‑mandated services.
• Coordinate and facilitate workshops and activities related to academic success, financial literacy, graduate school preparation, cultural enrichment, and personal development. Assist with the preparation of materials and logistics for program activities.
• Oversee student internship program, including coordinating scheduling, training, and tracking engagement. Support peer‑led student engagement activities aligned with program goals and coordinate logistics, materials, and communications for these activities.
• Perform administrative support for the SSSP internship program by arranging placements, assisting students with completing and collecting required forms, and evaluating outcomes to align with academic and career goals.
• Maintain and update physical and electronic student records in systems such as Student Access, STAR Hawaii, and Banner, ensuring accurate documentation of services and adherence to federal and institutional compliance requirements.
• Assist with administrative tasks, including procurement, vendor communication, inventory management, and student communications.
• Support recruitment and outreach efforts, represent the program at events, and assist with eligibility screening.
• Input and compile program data for reports to support grant compliance and continuous improvement.
• Provide consistent in-person office coverage, collaborating with the Executive Director to ensure adequate staffing and availability for walk‑in students.
• Participates in meetings and professional development, maintain office presence, and provide in-person/virtual services as needed.
• Other duties as assigned.

Minimum Qualifications

• Possession of a baccalaureate degree in any field and one (1) year of progressively responsible professional experience with responsibilities for student services experience (i.e. academic advising, counseling, educational workshops); or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
• Familiarity with grant funded programs and requirements.
• Demonstrated ability to resolve complex problems.
• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally, and by preparation of reports and other materials.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
• Demonstrated ability to operate a personal computer and apply word processing software including Microsoft Office and Google Suites.
• Possession of a valid driver's license and ability to drive to complete program errands.
• Ability to work days, evenings, and weekends as directed.

Desirable Qualifications

• Possession of a master’s degree from an accredited college or university.
• Experience working in a TRIO or similar higher education equity program.
• Experience working with a diverse population to assist in overcoming higher education barriers typically encountered by the target population and/or success overcoming barriers similar to those faced by target population.
• Familiarity with Banner, STAR, Student Access, or similar student information database, and degree audit software.
• Ability to adjust quickly to change, handle varied, and challenging assignments.

An application must be complete by the closing date. All minimum qualifications must be met by the closing date. Incomplete applications will not be considered. Failure to submit all required documents and reference information shall deem an applicant to be incomplete.

Inquiries: Shayna Fuerte, [e-mail]

EEO, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case‑by‑case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/

Equal Opportunity Employer / Veterans / Disabled