Casper Community Banker — Personal Banking & Loans

First Interstate Properties, Ltd.; Casper (WY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO + federal holidays

Child Care Assistance

Exercise reimbursement

Job summary

The Community Banker at First Interstate Bank delivers personalized client service by engaging with individuals and businesses to understand their financial needs and offer suitable solutions. Located at the Casper Downtown branch, the role emphasizes building lasting relationships in line with our service commitments.

You will open and maintain accounts, assist with loans, referrals to partners, and contribute to community education efforts while staying compliant with banking regulations.

Qualifications

• Strong attention to detail and ability to follow instructions.
• Maintains confidentiality at all times.
• Uses tact and diplomacy effectively when interacting with clients and coworkers.
• Proficient computer skills, Microsoft programs, and 10-key.
• Familiar with digital platforms and CRM systems.
• Able to read and write simple correspondence.
• Ability to present information clearly to clients and staff.
• Basic math skills for rates, percentages, and graphs.
• Problem solving with few concrete variables.
• Demonstrates initiative and professionalism.

Responsibilities

• Delivers personalized client service in person and over the phone.
• Opens and maintains checking, savings, IRAs, CDs, and credit cards.
• Identifies client needs and provides appropriate solutions.
• Processes loan requests for consumer and small business loans.
• Documents referrals and client activity in 360 View.
• Builds client relationships through outbound outreach.
• Assists with teller duties when needed.
• Maintains compliance with bank regulations and policies.

Skills

Attention to detail

Confidentiality

Tact and diplomacy

PC skills

CRM familiarity

10-key skills

Communication skills

Problem solving

Time management

Loan origination knowledge

Education

High School Diploma or GED

1-3 years banking or related experience

Tools

CRM systems

Microsoft Office

Job description

The Community Banker at First Interstate Bank delivers personalized client service by engaging with individuals and businesses to understand their financial needs and offer suitable solutions. Located at the Casper Downtown branch, the role emphasizes building lasting relationships in line with our service commitments.

You will open and maintain accounts, assist with loans, referrals to partners, and contribute to community education efforts while staying compliant with banking regulations.