Casino Surveillance Specialist — On Site

Caesars Entertainment; Council Bluffs (IA); On-site; USD 36,000 - 56,000; Full time

Job summary

Caesars Entertainment in Council Bluffs, IA is seeking a Surveillance professional to monitor and enforce gaming laws across slots, games, cashiers and related areas. You will observe potential violations, operate monitor room equipment, and prepare timely reports while maintaining high integrity and adherence to procedures.

The role involves learning the two-card count system, identifying cheating indicators, and coordinating with other departments as needed on-site at the council bluffs

Qualifications

• Fluency in English, both written and spoken, with ability to read and write concise reports.
• Strong oral and written communication with tact across all levels of staff.
• Proficient math and basic computer skills relevant to surveillance duties.
• Ability to observe, document and report gaming activity accurately.

Responsibilities

• Observes and reports any and all gaming violations and/or thefts for property.
• Operates monitor room equipment, including basic computer functions.
• Participates in court actions relating to gaming violations.
• Learns and uses two card count system.
• Learns all games in use at property and all procedures and cheating indicators of such games.
• Writes proper reports as needed in a timely manner.
• Responds to surveillance supervision and gaming control requests.
• Responds to requests of all other departments when necessary.
• Ensures that all company and departmental procedures are followed.
• Maintains the flexibility to work at the sister property in the same city as needed.

Skills

English fluency

Communication skills

Report writing

Mathematical ability

Education

High School education or equivalent

Job description

Caesars Entertainment in Council Bluffs, IA is seeking a Surveillance professional to monitor and enforce gaming laws across slots, games, cashiers and related areas. You will observe potential violations, operate monitor room equipment, and prepare timely reports while maintaining high integrity and adherence to procedures.

The role involves learning the two-card count system, identifying cheating indicators, and coordinating with other departments as needed on-site at the council bluffs