Casino Surveillance Specialist

Mashantucket Pequot Tribal Nation; Mashantucket (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Mashantucket Pequot Tribal Nation is seeking a Surveillance Officer to monitor MPGE operations under supervision. The role requires a high school diploma or GED and involves observing gaming tables, slot operations, cage and count room activities, and reporting anomalies.

Candidates should have basic computer skills (Word/Excel) and pass a math test. Prior surveillance or security experience is preferred. The position requires shift work, including nights and holidays, and may exceed 40 hours.

Qualifications

• High school diploma or GED required.
• At least 1 year of casino surveillance, regulatory, loss prevention, military, and/or security experience preferred.
• Basic knowledge of casino regulations.
• Basic computer skills, including Word and Excel, data entry skills.

Responsibilities

• Conducts surveillance observations of gaming tables, slot machines, cage operations, slot booth operations, count room operations and related operations.
• Work on all shifts as needed, primary shift assigned by Surveillance Management.
• Maintain surveillance watch to ensure compliance with rules of play by patrons and employees.
• Document and report suspected cheating, errors, or illegal activity to supervisors.
• Respond to casino activity and use equipment to identify and document illegal or unusual activity.
• Prepare reports and report equipment malfunctions.
• Assist in reviews of video/digital recordings.
• Answer phones and respond to requests for surveillance observations of incidents.

Skills

Math skills

Data entry

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Mashantucket Pequot Tribal Nation is seeking a Surveillance Officer to monitor MPGE operations under supervision. The role requires a high school diploma or GED and involves observing gaming tables, slot operations, cage and count room activities, and reporting anomalies.

Candidates should have basic computer skills (Word/Excel) and pass a math test. Prior surveillance or security experience is preferred. The position requires shift work, including nights and holidays, and may exceed 40 hours.