Casino Surveillance Pro: Protect Play & Integrity

MGM Resorts International; Las Vegas (NV); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Wellness incentives

Discounts at MGM properties

Free meals

Free parking + benefits

Development & volunteering

Job summary

MGMM Resorts International in Las Vegas, NV seeks a Gaming Surveillance Operator to monitor casino activities, protect integrity, and ensure regulatory compliance. You will use CCTV, facial recognition, and other systems to investigate incidents and document findings.

The role requires flexibility for day, swing, and graveyard shifts, and a strong knowledge of table games and poker. Minimum age 21 and relevant surveillance experience preferred.

Qualifications

• Must be a minimum of 21 years of age.
• Familiarity with casino Table Games and Poker, including game rules, betting procedures, and payouts.
• Previous experience in Surveillance or a strong working knowledge of casino gaming operations.
• Flexible availability to work various shifts, including day, swing, and graveyard shifts.

Responsibilities

• Utilize CCTV technology and VMS equipment to monitor and identify suspicious activity, gaming irregularities, and potential violations of established procedures.
• Monitor casino operations and personnel across table games, casino cage, count room, slots, poker, and Race & Sportsbook to ensure compliance with laws, regulations, and policies.
• Review recorded surveillance footage to investigate incidents, disputes, procedure errors, risk management issues, theft, guest complaints and unusual gaming activity and complete required written reports.
• Monitor and operate facial recognition software, license plate recognition systems, panic alarm systems and access control systems as applicable.
• Perform evaluations of casino players for advantage play, game protection and suspicious activities through live observation and software tools.
• Cooperate with the local Gaming Authority and coordinate with and assist other law enforcement agencies as necessary.
• Maintain current knowledge of gaming regulations, game rules, and company policies and procedures while ensuring confidentiality of Surveillance operations.

Job description

MGMM Resorts International in Las Vegas, NV seeks a Gaming Surveillance Operator to monitor casino activities, protect integrity, and ensure regulatory compliance. You will use CCTV, facial recognition, and other systems to investigate incidents and document findings.

The role requires flexibility for day, swing, and graveyard shifts, and a strong knowledge of table games and poker. Minimum age 21 and relevant surveillance experience preferred.