Casino Surveillance Operator - Safeguard the Show

MGM Resorts International; Detroit (MI); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Wellness programs

Health & Income Protection

Discounts on hotel, dining, retail

Free meals in employee dining room

Promotion opportunities

Volunteer opportunities

Partner discounts

Job summary

MGM Resorts International in Detroit is seeking a Surveillance Operator to help maintain a fair, safe, and secure gaming atmosphere. You will monitor CCTV systems, review footage, archive evidence, and ensure the surveillance setup functions properly to protect guests and team members.

You will collaborate with the Gaming Authority and external law enforcement as needed, provide testimony when required, and maintain strict confidentiality.

Qualifications

• Must have a high school diploma or GED.
• Work varied shifts, to include weekends and holidays.
• Excellent telephone etiquette and communication skills.

Responsibilities

• Monitor CCTV systems to observe casino operations, record and archive evidence, and ensure surveillance equipment functions properly.
• Monitor all casino operations and personnel to ensure policy compliance and deter fraud/thievery.
• Continually update knowledge of game rules, policies, and emerging threats through training.
• Collaborate with Gaming Authority and law enforcement as needed; may provide testimony.
• Maintain confidentiality of surveillance activities and sensitive information.

Skills

Math proficiency

Color vision

Professional appearance

Telephone etiquette

English communication

MS Office basics

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

MGM Resorts International in Detroit is seeking a Surveillance Operator to help maintain a fair, safe, and secure gaming atmosphere. You will monitor CCTV systems, review footage, archive evidence, and ensure the surveillance setup functions properly to protect guests and team members.

You will collaborate with the Gaming Authority and external law enforcement as needed, provide testimony when required, and maintain strict confidentiality.