Casino Shift Supervisor - Gaming Operations & Guest Experience

Grand River Casino; South Dakota; Presencial; USD 28 000 - 35 000; Tempo integral

Resumo da oferta

Grand River Casino invites applications for a Shift Manager in Mobridge, SD. You will oversee casino gaming operations during your shift, manage staff, ensure compliance with gaming laws and internal controls, and maintain secure cash handling.

The role requires RBS knowledge, strong guest relations, and coordination with Surveillance and Security to protect assets. A Bachelor’s degree is preferred and technical training in Slots or Table Games is required.

Qualificações

• Minimum 2 years’ supervisory casino experience.
• Must be able to communicate in the primary language used in the workplace.
• Must be 21 years or older.
• Maintain Title 31 compliance and internal controls.

Responsabilidades

• Oversee profitable shift operations including staffing and discipline.
• Ensure compliance with gaming laws and internal controls of Enterprise.
• Maintain safe and accurate cash handling and funds control.
• Supervise prize verifications and payouts.
• Identify regular and VIP guests and extend goodwill.
• Coordinate with Surveillance and Security for safety and welfare.
• Handle guest questions and disputes, including sports betting issues.

Conhecimentos

Staff supervision

Casino operations

RBS certification

Conflict resolution

Formação académica

Bachelor's degree preferred

Slots/Table Games training

Ferramentas

Point-of-Sale systems

Surveillance coordination

Descrição da oferta de emprego

Grand River Casino invites applications for a Shift Manager in Mobridge, SD. You will oversee casino gaming operations during your shift, manage staff, ensure compliance with gaming laws and internal controls, and maintain secure cash handling.

The role requires RBS knowledge, strong guest relations, and coordination with Surveillance and Security to protect assets. A Bachelor’s degree is preferred and technical training in Slots or Table Games is required.