Casino Server

Kings Casino Management Corp; Citrus Heights (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

Kings Casino Management Corp is hiring an hourly server in Citrus Heights, CA. You will greet guests, take and deliver orders, and ensure a high level of guest satisfaction in a gaming environment.

Responsibilities include following safety guidelines, maintaining cleanliness, and supporting team operations on the dining and gaming floor. Prior related experience is appreciated, with a focus on friendly, efficient service.

Qualifications

• Excellent communication and interpersonal skills are required.
• High school diploma or GED preferred but not required.
• Prior food service experience is a plus.

Responsibilities

• Greet guests warmly, take orders accurately, and deliver food and drinks promptly.
• Check back with guests to ensure satisfaction and maintain cleanliness.
• Follow California Food Handlers guidelines and safety procedures.
• Promote teamwork on the gaming floor and dining room for smooth service.
• Monitor and enforce Responsible Beverage Service guidelines and policies.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or GED

Job description

Job Details Job Location: Citrus Heights, CA 95621 Salary Range: $16.90 - $16.90 Hourly Server

Primary Function

To serve food and beverage to guests and team members in alignment with the mission and core values of the company.

Essential Responsibilities

• Greet guests in a warm and friendly manner; take food and drink orders accurately; deliver food and drink orders in a timely manner; check back with guests often to inquire how their dining experience is progressing and to ensure satisfaction; maintain cleanliness throughout.
• Follow safe California Food Handlers guidelines.
• Promote teamwork efficiency by circulating the gaming floor and dining room for maximum availability, and assisting others, as needed.
• Monitor and enforce all the principles of RBS (Responsible Beverage Service), liquor license guidelines, and our company’s Alcohol Consumption policy.
• Provide a fun, superior gaming and dining experience by establishing and maintaining a good rapport with guests to promote continued patronage.
• Report unsafe practices or hazardous conditions to the CSM, Security or General Manager.
• Report to CSM or Security any individuals in the casino who appear to be underage, intoxicated, whose conduct appears to be illegal, or who poses a threat to the Company's operations.
• Attend annual AML/BSA training, as scheduled.

QualificationsQualifications

Education and/or Experience: Excellent communication and interpersonal relationship skills are required. High school diploma or GED is preferred, but not required. A minimum of 1 year of related experience and/or training, or equivalent combination of education and experience is preferred, but not required.

Language Skills: Ability to read and interpret documents such such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or team members of organization.

Mathematical Skills: Basic math skills. Ability to accurately calculate addition, subtraction, multiplication and division in an efficient manner.

Reasoning Ability: The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Conditions of Employment

• Must be able successfully pass a thorough background check from the City in order to obtain a Gaming License
• Must be able to renew and maintain an active Gaming License according to the city’s requirements
• Must be able to successfully obtain and maintain a current Food Handler’s Card
• Must be able to successfully obtain and maintain a current Responsible Beverage Server (RBS) Certification

Physical Demands

Standing and Sitting

• Constantly required to stand.

Walking and Reaching

• Frequently required to walk and reach with hands and arms

Climb, Balance, Crawl

• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

Lifting

• Regularly lift and/or move up to 25 pounds
• Occasionally lift and/or move up to 50 pounds

Vision

• Close vision
• Distance Vision
• Peripheral Vision
• Depth perception
• Ability to adjust focus

Verbal and Auditory Demands

• Must be able to talk and hear