Casino Security Supervisor (24/7 Shifts)

Magic City Casino; Miami (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Wind Creek Hospitality in Florida is seeking a Security Supervisor to oversee casino, hotel and property security, ensuring guest and employee safety while managing incident responses and access control. This role requires strong communication skills in English and Spanish and the ability to work nights, weekends, and holidays.

Responsibilities include patrolling, handling incidents, enforcing policies, coordinating with security teams, and providing customer service to guests.

Qualifications

• Must be able to communicate effectively in English and Spanish.
• Must be able to stand and/or walk for the entire shift.
• Willing to work odd hours, nights, weekends and holidays.
• Must have a valid driver’s license.

Responsibilities

• Provides security and control of casino, hotel and property assets
• Performs general Security patrols
• Provides medical assistance as required
• Responds to incidents involving guests
• Checks identification, prevents theft and controls crowds
• All aspects of guest and employee safety
• Verifies gaming machine access; Verifies gaming machine pay outs
• Provides Key Control and Radio communications
• Escorts team members and guests
• Provides guest service and head counting
• Reports employee violations of established policies and procedures.
• Communicates emergency procedures via radio communications
• Patrols entrance/exit doors and parking lots
• Provides security at special events
• Drives company vehicles and shuttles
• Other job duties as assigned

Skills

Bilingual English/Spanish

Verbal and written communication

Stand/walk for shift

Education

High School diploma or GED

Job description

Wind Creek Hospitality in Florida is seeking a Security Supervisor to oversee casino, hotel and property security, ensuring guest and employee safety while managing incident responses and access control. This role requires strong communication skills in English and Spanish and the ability to work nights, weekends, and holidays.

Responsibilities include patrolling, handling incidents, enforcing policies, coordinating with security teams, and providing customer service to guests.