Casino Security Specialist: Guest Safety & Access

Rivers Casino; Portsmouth (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Rivers Casino Portsmouth is seeking a security professional to patrol casino premises and guard posts, ensuring safety and compliance with laws and regulations. You will help prevent underage gambling and protect assets while delivering excellent guest service.

The role requires 21+ years old, a high school diploma or equivalent, and security licensing as applicable. Experience and flexibility with shifts, including weekends and holidays, are preferred.

Qualifications

• Must be 21 years of age or older.
• High school diploma or equivalent.
• Six months security experience preferred.
• Gaming license/registration and Virginia Unarmed Security License required.

Responsibilities

• Guard posts and patrol casino premises to deter incidents.
• Provide exceptional customer service to guests.
• Prevent underage gambling by verifying identifications.
• Interviews guests and employees when incidents occur.
• Notify shift supervisor when intervention is beyond scope.
• Assist accident victims and report incidents.
• Write detailed security reports.
• Respond to emergencies per procedures.
• Coordinate with officers and dispatch as needed.
• Perform other duties as assigned.

Skills

Communication

Customer Service

Flex shifts

Education

High school diploma or equivalent

Gaming license/registration

Virginia Unarmed Security License

Job description

Rivers Casino Portsmouth is seeking a security professional to patrol casino premises and guard posts, ensuring safety and compliance with laws and regulations. You will help prevent underage gambling and protect assets while delivering excellent guest service.

The role requires 21+ years old, a high school diploma or equivalent, and security licensing as applicable. Experience and flexibility with shifts, including weekends and holidays, are preferred.