Casino Security Officer - Guest Safety Champion

Belterra Casino Resort; Florence (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Boyd Gaming Corporation in Indiana is seeking a professional Security Officer to protect guests, team members and property at our Florence-area venues. You will patrol, monitor systems, respond to emergencies, and provide courteous guest service while adhering to security procedures.

This role requires a minimum of one year in security or related work, the ability to operate vehicles and radios, and completion of the Security Officer Academy.

Qualifications

• Minimum 1 year of experience in security, customer service, or related role.
• Proof of eligibility to work in the United States.
• Ability to operate vehicles, radios, and security equipment.
• Completion of Security Officer Academy.
• Strong communication, observation, and problem-solving skills.

Responsibilities

• Patrol property on foot, bicycle, or in a company vehicle.
• Monitor alarm systems, surveillance cameras, access control systems and other security equipment.
• Deliver excellent guest service, responding to questions, complaints, and conflicts in a professional manner.
• Respond to physical threats, altercations, or aggressive behavior.
• Write detailed and accurate incident reports on accidents, property damage, theft, or unusual occurrences.
• Serve as dispatcher to relay information, messages, or emergencies by phone or radio.
• Administer first aid/CPR/AED and Narcan and follow medical emergency protocols.
• Attend and successfully pass recurring mandatory training (legal, defensive tactics, CPR/AED, drills, etc).

Skills

Strong communication

Observation skills

Problem-solving

Vehicle operation

Radio operation

Security equipment handling

Job description

Boyd Gaming Corporation in Indiana is seeking a professional Security Officer to protect guests, team members and property at our Florence-area venues. You will patrol, monitor systems, respond to emergencies, and provide courteous guest service while adhering to security procedures.

This role requires a minimum of one year in security or related work, the ability to operate vehicles and radios, and completion of the Security Officer Academy.