Casino Security & Guest Safety Specialist

California Hotel & Casino; Las Vegas (NV); On-site; USD 25,000 - 39,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Security Officer to patrol all areas of the property, monitor alarms and cameras, and deliver professional guest service. You will respond to threats, emergencies, and incidents, write detailed reports, and assist with evacuations and first aid when needed.

The role emphasizes de-escalation, conflict resolution, and safe, compliant operation of security systems. Required: 1 year in security or related work and eligibility to work in the United States.

Qualifications

• Minimum 1 year of experience in security, customer service, or related role.
• Strong communication, observation, and problem-solving skills.
• Ability to complete company Security Officer Academy.
• Proof of eligibility to work in the United States.
• Ability to operate vehicles, radios, and security equipment.

Responsibilities

• Patrol and monitor all areas of the property, including exterior areas, on foot, bicycle, or in a company vehicle.
• Monitor alarm systems, surveillance cameras, access control systems and other security equipment.
• Deliver excellent guest service, responding to questions, complaints, and/or conflicts in a professional manner.
• Respond to physical threats, altercations, or aggressive behavior.
• Engage in self-defense and defensive tactics when necessary.
• Utilize de-escalation and conflict-resolution techniques to minimize force.
• Act as a first responder during emergencies (medical, fire, criminal, natural disasters).
• Perform gaming drops and transactions, including carrying drop boxes and chip carriers.
• Write incident reports on accidents, property damage, theft, or unusual occurrences.
• Serve as dispatcher to relay information by phone or radio.
• Administer first aid/CPR/AED and Narcan and follow medical emergency protocols.
• Secure and preserve incident scenes, evacuate and summon responders as appropriate.
• Attend and pass recurring mandatory training (legal, defensive tactics, CPR/AED, drills).
• Maintain proficiency with equipment and communication devices.
• Respond to all emergencies, including fires, medical incidents, and criminal activity.
• Observe, report, and act on suspicious or criminal activity.
• Perform other job-related duties as assigned.

Skills

Patrol & monitoring

Guest service

De-escalation

Communication

Emergency response

Job description

Boyd Gaming Corporation is seeking a Security Officer to patrol all areas of the property, monitor alarms and cameras, and deliver professional guest service. You will respond to threats, emergencies, and incidents, write detailed reports, and assist with evacuations and first aid when needed.

The role emphasizes de-escalation, conflict resolution, and safe, compliant operation of security systems. Required: 1 year in security or related work and eligibility to work in the United States.