Casino Security Officer: Customer Service & Safety

Buffalo Run; Miami (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Buffalo Run in Miami, OK is seeking a vigilant Security Officer to provide outstanding guest service while safeguarding guests, employees, and casino assets.

The role requires a high school diploma, ability to obtain a gaming license, CPR certification provided by the company, and strong communication and de-escalation skills. You will perform patrols, report incidents, and respond to emergencies.

Qualifications

• High School diploma required.
• Must be able to obtain/maintain Gaming License.
• CPR certification (company provided).
• Strong communication and conflict resolution skills.
• Prolonged standing and walking in casino/outdoor environment.

Responsibilities

• Provide outstanding customer service to guests and interact professionally with employees, customers and suppliers.
• Perform perimeter checks inside/outside of the facility as directed and safeguard casino assets.
• Prepare detailed incident reports for property occurrences.
• Respond to requests in a timely manner and de-escalate conflicts when needed.
• Maintain confidentiality of privileged, proprietary, guest, and employer information.

Skills

Customer service

Communication

De-escalation

Teamwork

Problem solving

Education

High School Diploma

Gaming License (obtainable)

Job description

Buffalo Run in Miami, OK is seeking a vigilant Security Officer to provide outstanding guest service while safeguarding guests, employees, and casino assets.

The role requires a high school diploma, ability to obtain a gaming license, CPR certification provided by the company, and strong communication and de-escalation skills. You will perform patrols, report incidents, and respond to emergencies.