Casino Security & Guest Safety Officer

Churchill Downs Incorporated; United States; On-site; USD 34,000 - 48,000; Full time

Job summary

The Rose Gaming Resort is seeking a Security Officer to protect the casino property and its guests. You will respond to security incidents, maintain a visible security presence, and ensure compliance with house rules while upholding professionalism and integrity.

Responsibilities include patrolling, reporting significant activities, and handling emergencies. Must be able to work nights, weekends, and holidays and possess Virginia Racing Commission licensing where required.

Qualifications

• Must be 18 years of age or older.
• Experience in law enforcement, military, security, or customer service to equal one year, or pursuing a related degree.
• Successful completion of an in-house training program.
• Ability to communicate and comprehend information in spoken and written English.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Ensure safety of guests and employees on casino/hotel premises.
• Respond to security incidents and maintain professionalism and integrity.
• Record investigations and incident reports promptly.
• Provide customer service to guests as needed.
• Control access to video lottery facilities and restricted areas.
• Patrol premises to ensure safety and compliance with rules.

Skills

Training compliance

Licenses

English proficiency

Customer service

Knowledge of laws/regulations

Decision making

Education

Virginia Racing Commission License

Driver's license (3+ years)

Experience in security/customer service

In-house training completed

Job description

The Rose Gaming Resort is seeking a Security Officer to protect the casino property and its guests. You will respond to security incidents, maintain a visible security presence, and ensure compliance with house rules while upholding professionalism and integrity.

Responsibilities include patrolling, reporting significant activities, and handling emergencies. Must be able to work nights, weekends, and holidays and possess Virginia Racing Commission licensing where required.