Casino Security & Guest Experience Officer

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading entertainment venue in Tampa, Florida, seeks a Security Officer to ensure the safety of patrons and employees while providing excellent customer service. Responsibilities include patrolling the casino and hotel areas, handling emergency situations, and maintaining detailed incident reports. Candidates must possess a high school diploma, at least one year of guest service experience, and proficiency in Microsoft Office applications. The role requires effective communication skills and the ability to manage stressful situations calmly.

Qualifications

• Minimum 1 year of guest service experience required.
• Must effectively communicate with guests in English.
• Proficient knowledge of Microsoft Office, including Excel and Word.

Responsibilities

• Provide security coverage for patrons, employees, and assets.
• Conduct patrols in hotel and casino areas.
• Assist in emergency situation coordination.

Skills

Guest service experience

Effective communication

Computer literacy

Knowledge of Microsoft Office

Education

High school diploma or GED

Job description

A leading entertainment venue in Tampa, Florida, seeks a Security Officer to ensure the safety of patrons and employees while providing excellent customer service. Responsibilities include patrolling the casino and hotel areas, handling emergency situations, and maintaining detailed incident reports. Candidates must possess a high school diploma, at least one year of guest service experience, and proficiency in Microsoft Office applications. The role requires effective communication skills and the ability to manage stressful situations calmly.