Casino Security & Guest Experience Lead

Bally's Atlantic City Casino Resort; Atlantic City (NJ); On-site; USD 22,000 - 31,000; Full time

Job summary

Bally's Atlantic City Casino Resort in Atlantic City, NJ, is seeking a role focused on delivering premier guest service while upholding casino regulations. You will greet guests, anticipate needs, and respond quickly to service issues, contributing to a positive atmosphere and repeat visits.

The position requires solid communication, organizational skills, and basic knowledge of casino policies. Experience in public relations or casino security is a plus, and the role involves money handling and

Qualifications

• Good communication skills, organizational ability, and judgment.
• Ability to direct and manage people.
• Knowledge of casino laws and regulations.
• Broad knowledge of games and casino rules.
• Public relations and casino security experience desirable.

Responsibilities

• Provide superior guest services with friendly interactions.
• Promote casino programs and manage guest relations.
• Ensure safety and security procedures are followed.
• Guard transfer of money and chips and perform security duties.
• Participate in Bad Beat system supervision and casino operations.
• Other duties as assigned.

Skills

Good communication

Organizational skills

Judgment

People management

Public relations

Casino security

Education

High school degree or equivalent

Job description

Bally's Atlantic City Casino Resort in Atlantic City, NJ, is seeking a role focused on delivering premier guest service while upholding casino regulations. You will greet guests, anticipate needs, and respond quickly to service issues, contributing to a positive atmosphere and repeat visits.

The position requires solid communication, organizational skills, and basic knowledge of casino policies. Experience in public relations or casino security is a plus, and the role involves money handling and