Guest-Focused Security Operations Specialist

Caesars Entertainment; Atlantic City (NJ); On-site; USD 25,000 - 33,000; Full time

Job summary

Caesars Entertainment in Atlantic City, NJ seeks a customer service oriented team member to deliver warm, friendly service and promote Caesars Rewards. You’ll greet guests, anticipate needs, resolve service breakdowns, and maintain upbeat energy across shifts.

The role emphasizes fast, flawless service, loyalty program promotion, and a confident farewell to guests, ensuring a memorable guest experience.

Qualifications

• Customer service skills
• Positive attitude and energy
• Guest interaction and relationship building
• Promoting loyalty programs (Caesars Rewards)

Responsibilities

• Greet guests with a warm, friendly verbal greeting
• Anticipate guest needs and provide fast, flawless service
• Check for satisfaction and resolve service breakdowns
• Promote Caesars Rewards programs and card membership
• Provide a warm farewell to guests

Job description

Caesars Entertainment in Atlantic City, NJ seeks a customer service oriented team member to deliver warm, friendly service and promote Caesars Rewards. You’ll greet guests, anticipate needs, resolve service breakdowns, and maintain upbeat energy across shifts.

The role emphasizes fast, flawless service, loyalty program promotion, and a confident farewell to guests, ensuring a memorable guest experience.