Casino Security Dispatch Specialist

Agua Caliente Casino Palm Springs; Palm Springs (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

Agua Caliente Casino Palm Springs is seeking a dedicated Security Officer to protect guests, team members, and assets. You will monitor radio and CCTV, coordinate with security staff, and respond to incidents with professionalism.

The role requires clear reporting, the ability to write concise incident logs, and a customer-friendly approach in a busy casino environment. CPR/First Aid certification is required or obtained on-site.

Qualifications

• High school diploma or GED required.
• Must obtain CPR/First Aid certification; on-site training provided if needed.
• Experience in security or law enforcement preferred but not required.
• Ability to communicate clearly in English; good report-writing skills.

Responsibilities

• Monitor and respond to all radio transmissions.
• Coordinate, direct, and dispatch security personnel as needed.
• Communicate with local law enforcement and emergency services when directed.
• Maintain CCTV surveillance and review footage for incident analysis.
• Prepare and file written incident reports and dispatch logs.
• Operate and maintain security surveillance equipment and storage media.

Skills

Radio communications

Dispatch

Surveillance CCTV

Report writing

English proficiency

Education

High school diploma or GED

Tools

CCTV systems

Video surveillance software

Job description

Agua Caliente Casino Palm Springs is seeking a dedicated Security Officer to protect guests, team members, and assets. You will monitor radio and CCTV, coordinate with security staff, and respond to incidents with professionalism.

The role requires clear reporting, the ability to write concise incident logs, and a customer-friendly approach in a busy casino environment. CPR/First Aid certification is required or obtained on-site.