Casino Restaurant Server - Upsell & Delight Guests

The Black Hawk Casino; Shawnee (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

The Black Hawk Casino in Shawnee, OK is seeking a Restaurant Server to greet guests, take orders, and provide friendly service in a fast-paced casino environment. You will upsell items, manage payments, and maintain clean dining areas while adhering to gaming regulations and safety standards.

Applicants should have a High School diploma or GED, be at least 21, and able to pass a background check. Prior food service experience is helpful, and willingness to obtain necessary licenses for ABLE and

Qualifications

• Ability to perform duties under high interruptive pressure.
• Strong interpersonal and customer service skills.
• Excellent verbal communication with team members and guests.
• Must be able to handle cash transactions accurately and follow cash handling procedures.

Responsibilities

• Greet customers and upsell menu items and daily specials.
• Know the menu, answer questions, and describe prep methods.
• Refill drinks and deliver orders to tables or customers.
• Process customer bills and take payments.
• Maintain clean service areas and stock stations.
• Assist other team members and attend team meetings.
• Ensure guest satisfaction with food, drink quality, and service.

Skills

Interpersonal skills

Verbal communication

Customer service

Fast-paced environment

Cash handling

Legal eligibility to work in US

High school diploma or GED

Education

High School diploma or GED

Job description

The Black Hawk Casino in Shawnee, OK is seeking a Restaurant Server to greet guests, take orders, and provide friendly service in a fast-paced casino environment. You will upsell items, manage payments, and maintain clean dining areas while adhering to gaming regulations and safety standards.

Applicants should have a High School diploma or GED, be at least 21, and able to pass a background check. Prior food service experience is helpful, and willingness to obtain necessary licenses for ABLE and