Casino Public Safety & Security Specialist

Fantasy Springs Resort; Indio (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Fantasy Springs Resort is seeking a Public Safety Officer to safeguard tribal property and guests, perform protective duties, and coordinate emergency responses. Responsibilities include monitoring security systems, reporting incidents, and detaining individuals as needed.

The role requires a valid California Guard Card, gaming license eligibility, and CEW certification, with the ability to lift up to 50 lbs.

Qualifications

• Must be 21 years or older.
• Must have a High School Diploma or GED.
• Must possess a valid CA Driver’s License.
• Experience as a public safety officer, security officer, law enforcement, or military is preferred.
• Must possess a valid State of California Guard Card and be able to obtain a gaming license.
• Must demonstrate the ability to perform defensive tactics, detainment, and handcuffing techniques, use of Baton, and firearm safety/proficiency in a controlled environment.
• Must complete the Department’s Conducted Electrical Weapon (CEW) certification process, which includes exposure to the Department’s issued device.
• Must have command of the English language and be computer literate.
• Must demonstrate the ability to properly document incidents and testify in court or the hearing process regarding those reports.
• Must be able to lift and carry up to 50 lbs.

Responsibilities

• Provide general public safety services for the protection of tribal members, guests, and employees.
• Perform all Public Safety Officer duties as needed.
• Safeguard money, chips, and assets transported to and from the gaming facility, video facsimile, and cashier/cage departments.
• Inspect assigned areas for public safety and/or safety breaches and report any potential situations to the supervisor.
• Informs emergency first responders in case of fire, presence of unauthorized persons, or other foreseen emergencies.
• Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities.
• Investigate and record all unusual occurrences and incidents within the gaming facility.
• Prepare and submit reports documenting incidents on the property. The employee must also be able to articulate and testify to these reports in court or hearings.
• Regulates vehicle and pedestrian traffic at Casino to maintain orderly flow.
• Promotes superior customer service.
• Performs dispatch duties including but not limited to:
• - Monitors activities on radio and surveillance equipment and silent alarm systems.
• - Receives and records incoming and outgoing calls on telephone and radio.
• - Dispatches appropriate staff and equipment during routine and emergency calls.
• - Relays questions or instructions from remote units.
• - Coordinates all police, fire, ambulance, and other emergency activities.
• - Issues and receives public safety passes and maintains visitor logs.
• Possesses knowledge of Casino services and promotions and the location thereof.
• Required to carry a Conducted Electrical Weapon (CEW) device as instructed by the Director of Public Safety. In addition, it is required to complete the department certification process, which includes full probe exposure to the device.
• Required to attend all defensive tactics training classes and demonstrate proficiency in detention techniques in a controlled environment, which includes but is not limited to the use of handcuffs and batons.
• Patrols all Tribal assets with patrol vehicles and/or bikes as designated by the Director of Public Safety.
• Demonstrates excellent use of equipment issued by and regularly documents through reports the condition of that equipment.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Will, by example, serve Fantasy Springs and the Cabazon Band of Mission Indians with exceptional service and professionalism by action, word, and deed as a Public Safety Officer.

Skills

Defensive tactics

Detainment

Handcuffing techniques

Baton usage

Firearm safety

CEW certification

English proficiency

Computer literacy

Education

High School Diploma or GED

California Guard Card

Gaming license eligibility

Tools

CEW device

Radio/Surveillance dispatch

Job description

Fantasy Springs Resort is seeking a Public Safety Officer to safeguard tribal property and guests, perform protective duties, and coordinate emergency responses. Responsibilities include monitoring security systems, reporting incidents, and detaining individuals as needed.

The role requires a valid California Guard Card, gaming license eligibility, and CEW certification, with the ability to lift up to 50 lbs.