Casino Public Safety & Guest Experience Officer

Infor; Temecula, Northern (CA, KY); Ibrido; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

Pechanga Resort Casino in Temecula, CA is seeking a DPS Officer to enforce top-tier public safety while delivering four-diamond guest service. You will report and handle issues that violate PRC standards, protect assets, and assist other departments as needed.

Responsibilities include maintaining a safe environment for Tribal Citizens, Team Members, and guests; enforcing gaming regulations; conducting bag checks; responding to calls; and participating in ongoing trainings with DPS and PRC.

Competenze

• High School diploma or GED. Prior public safety experience or related training preferred.
• Ability to read and interpret safety rules and procedures.
• Proficiency with Microsoft Office and basic computer use.

Mansioni

• Maintain a safe environment for tribal Citizens, team members and guests.
• Enforce gaming regulations per internal policies and NRC guidelines.
• Provide four-diamond guest service and assist other departments as needed.
• Conduct bag checks and respond to service calls with appropriate resources.
• Participate in ongoing DPS and PRC trainings and maintain records.

Conoscenze

Public safety

Radio communication

Guest relations

Computer literacy

Formazione

High School diploma or GED

Descrizione del lavoro

Pechanga Resort Casino in Temecula, CA is seeking a DPS Officer to enforce top-tier public safety while delivering four-diamond guest service. You will report and handle issues that violate PRC standards, protect assets, and assist other departments as needed.

Responsibilities include maintaining a safe environment for Tribal Citizens, Team Members, and guests; enforcing gaming regulations; conducting bag checks; responding to calls; and participating in ongoing trainings with DPS and PRC.