Casino Operations Leader — Guest Experience & Compliance

Little Six Casino; Prior Lake (MN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Onsite medical clinics

Pharmacy access

401(k) retirement plan

Paid time off

Wellness programs

Discounts on childcare

Fuel savings

Bus passes

Fitness membership

Free uniforms

Free uniform cleaning

Tuition reimbursement

Job summary

Little Six Casino, with Mystic Lake, seeks a General Manager to oversee all casino operations, ensuring exceptional guest experiences, regulatory compliance, and strong financial performance. You will align strategic vision with execution across departments while developing leaders, fostering collaboration, and driving alignment with enterprise goals.

Assists in maximizing profitability, promoting accountability, and continuous improvement, while ensuring a seamless guest experience and rigorous

Qualifications

• Bachelor’s degree in business or related field required; 7+ years of progressive casino operations leadership.
• Demonstrated ability to lead multiple departments and manage complex budgets.
• Strong coaching, succession planning, and performance management skills.

Responsibilities

• Provide leadership and operational oversight for all casino departments.
• Maintain visible leadership, promote accountability, and timely decision-making.
• Monitor performance metrics, labor utilization, and guest feedback to reach objectives.
• Collaborate with leaders at Little Six and Mystic Lake to optimize operations and service.
• Lead incident response and ensure regulatory compliance and internal controls.
• Develop, implement, and monitor procedures, budgets, forecasts, and labor strategies.
• Foster a culture of inclusion, engagement, and guest-focused service.
• Oversee asset protection, game protection initiatives, and floor management.

Skills

Strategic leadership

Operational oversight

Budgeting & financial planning

Regulatory compliance

Team development & coaching

Cross-department collaboration

Education

Bachelor’s Degree in business or related field

Job description

Little Six Casino, with Mystic Lake, seeks a General Manager to oversee all casino operations, ensuring exceptional guest experiences, regulatory compliance, and strong financial performance. You will align strategic vision with execution across departments while developing leaders, fostering collaboration, and driving alignment with enterprise goals.

Assists in maximizing profitability, promoting accountability, and continuous improvement, while ensuring a seamless guest experience and rigorous