Casino Housekeeping Dispatcher — Customer-Focused Admin

Seneca Niagara Falls Gaming Corporation; United States; On-site; USD 22,000 - 28,000; Full time

Job summary

Seneca Niagara Falls Gaming Corporation seeks a Housekeeping Dispatcher to provide administrative support to Housekeeping and respond courteously to telephone inquiries for services.

This role requires preparing correspondence, maintaining department files and logs, and promoting positive relations with patrons and staff while following policy guidelines.

This position operates on a 24-hour schedule with a starting rate of $16.00 per hour, negotiable based on experience and education.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Office administration experience preferred.
• Clear pleasant speaking voice with good hearing and grammar for telephone communications.

Responsibilities

• Respond to telephone inquiries and requests for department services.
• Prepare typed correspondence and provide clerical support.
• Create and maintain department files and logs (payroll, employee files).
• Promote positive relations with patrons and staff at all times.
• Maintain a clean, safe work environment within area of responsibility.
• Meet attendance guidelines and comply with policies; hours determined by a 24-hour schedule.

Skills

Excellent communication

Telephone communications

Office clerical tasks

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Seneca Niagara Falls Gaming Corporation seeks a Housekeeping Dispatcher to provide administrative support to Housekeeping and respond courteously to telephone inquiries for services.

This role requires preparing correspondence, maintaining department files and logs, and promoting positive relations with patrons and staff while following policy guidelines.

This position operates on a 24-hour schedule with a starting rate of $16.00 per hour, negotiable based on experience and education.