CASINO HOUSEKEEPING

Hollywood Casino at Charles Town Races; Charles Town (WV); On-site; USD 26,000 - 38,000; Full time

Job summary

Hollywood Casino at Charles Town Races in West Virginia is seeking a team member for entry-level housekeeping and custodial duties. The role involves cleaning offices, lobbies, restrooms, and common areas, restocking supplies, and assisting guests with basic questions.

Position supports facility operations; applicants must be at least 21 and may need WV Racing Commission licensing. Physical duties include standing, walking, lifting up to 50 lbs, and exposure to cleaning chemicals.

Qualifications

• Must be at least 21 years old.
• No high school diploma required; or up to one month related experience or training; or equivalent combination of education and experience.
• Read a limited number of two- and three-syllable words and recognize similarities and differences between words and numbers.
• Print and speak simple sentences.
• Add and subtract two-digit numbers and multiply/divide with 10s and 100s using money and measurements.
• Follow written or oral instructions; solve problems with a few concrete variables.
• Must qualify for licensing with the West Virginia Racing Commission.
• Physical ability to stand, walk, lift up to 25–50 pounds; tolerate loud conditions and cleaning chemicals.

Responsibilities

• Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas.
• Sweeps floors and walkways.
• Washes windows, door panels, and sills.
• Empties wastebaskets, cleans ashtrays and disposals.
• Replenishes bathroom supplies.
• Keeps storage rooms clean and organized.
• Delivers cleaning supplies and paper products.
• Answers guests' questions about the facility.

Skills

21+ years old

Basic reading ability

Basic arithmetic (money)

Detail orientation

Customer/guest assistance

Licensing for WV Racing Commission

Education

Less than high school education or minimal related experience

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas.
• Sweeps floors and walkways.
• Washes windows, door panels, and sills.
• Empties wastebaskets, and empties and cleans ashtrays.
• Replenishes bathroom supplies.
• Keeps storage rooms clean and organized.
• Delivers cleaning supplies and paper products.
• Answers guest's questions about the facility.

BRING US YOUR BEST.

• Minimum of 21 years of age.
• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
• Add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Must qualify for licensing with the West Virginia Racing Commission.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is usually loud.

STAY IN THE GAME.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer