Casino Host - Guest Experience & Seating (Flexible Shifts)

Delaware North; Wheeling (WV); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Training & development

Employee discounts

Flexible schedules

Health/dental/vision insurance

401(k) with match

Paid vacation

Parental bonding leave

Employee assistance program

Tuition reimbursement

Job summary

Delaware North Gaming is looking for full-time Hosts at Wheeling Island Casino in Wheeling, West Virginia. You will welcome guests, manage the host station, and assist with seating and flow to ensure a great guest experience.

This is a tipped position; the hourly wage shown excludes tips. Delaware North offers weekly pay, development opportunities, discounts, flexible schedules, and benefits including health, dental, and vision insurance, a 401(k) with match, paid vacation and holidays, parental

Qualifications

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
• Ability to effectively communicate with guests and team members.
• No high school diploma or GED required.

Responsibilities

• Review floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer the restaurant telephone line during assigned hours of operation

Skills

Guest service

Communication

Multitasking

High energy

Job description

Delaware North Gaming is looking for full-time Hosts at Wheeling Island Casino in Wheeling, West Virginia. You will welcome guests, manage the host station, and assist with seating and flow to ensure a great guest experience.

This is a tipped position; the hourly wage shown excludes tips. Delaware North offers weekly pay, development opportunities, discounts, flexible schedules, and benefits including health, dental, and vision insurance, a 401(k) with match, paid vacation and holidays, parental