Casino Guest Services & Rewards Specialist

PENN Entertainment, Inc.; Lawrenceburg (KY); On-site; USD 28,000 - 35,000; Full time

Job summary

A gaming services provider located in Lawrenceburg is seeking a dedicated individual to assist customers efficiently while managing transactions and maintaining compliance with regulations. Candidates must possess a high school diploma or GED and strong communication abilities in English. Responsibilities include cash handling, customer assistance, and ensuring regulatory compliance. Physical demands include the ability to regularly lift objects and perform tasks in a potentially noisy environment.

Qualifications

• Must be at least 21 years of age.
• Ability to read safety rules and procedure manuals.
• Must handle cash transactions efficiently.

Responsibilities

• Assist customers in an efficient and friendly manner.
• Validate and redeem slot machine TITO tickets.
• Safeguard company assets at all times.

Skills

Customer service skills

Mathematical skills

Ability to communicate in English

Basic computer skills

Education

High school diploma or GED

Job description

A gaming services provider located in Lawrenceburg is seeking a dedicated individual to assist customers efficiently while managing transactions and maintaining compliance with regulations. Candidates must possess a high school diploma or GED and strong communication abilities in English. Responsibilities include cash handling, customer assistance, and ensuring regulatory compliance. Physical demands include the ability to regularly lift objects and perform tasks in a potentially noisy environment.