Casino Guest Experience Specialist - Flexible Shifts

Treasure Island Resort & Casino; Welch Township (MN); On-site; USD 26,000 - 29,000; Full time

Job summary

Treasure Island Resort & Casino is hiring for a guest services role in Welch Township, MN. The position pays $19.00 per hour with a $2.00 per hour shift differential on swing and grave shifts.

You will welcome guests, manage player information in the casino system, and issue Island Passport club cards. Responsibilities include informing guests about Island Passport membership and property amenities, redeeming cash and comps, and meeting management goals.

Qualifications

• Required Knowledge: High School Diploma/GED or equivalent experience.
• Preferred Knowledge: 1-year hospitality or guest service experience, preferably in casinos.

Responsibilities

• Welcome guests, answer questions and provide information and support to guests

Skills

Detail oriented

Highly organized

Verbal communication

Guest service

Problem solving

Education

High School Diploma/GED

Tools

Microsoft Office

Windows

Job description

Treasure Island Resort & Casino is hiring for a guest services role in Welch Township, MN. The position pays $19.00 per hour with a $2.00 per hour shift differential on swing and grave shifts.

You will welcome guests, manage player information in the casino system, and issue Island Passport club cards. Responsibilities include informing guests about Island Passport membership and property amenities, redeeming cash and comps, and meeting management goals.