Casino Event Security Officer — Guest-Focused & Calm

Seminole Hard Rock Hotel & Casino; Tampa (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino in Tampa, FL is seeking a Security Officer dedicated to providing a friendly, customer-oriented presence while protecting people and assets across the casino and hotel complex. The role requires a high school diploma or GED, 1 year of guest service experience, and strong English communication skills.

Candidates must be able to handle emergencies calmly and be computer literate with a valid driver's license.

Qualifications

• High school diploma or GED required.
• 1 year of guest service experience.
• Must communicate effectively with guests in English.
• Must be computer literate.
• Proficient knowledge of Microsoft Office (Word, Excel) is required.
• Ability to remain calm and respond to emergencies.
• Must have a valid driver's license with a good driving record.
• Must read and understand Seminole Tribe of Florida policies and procedures.

Responsibilities

• Promote a friendly, customer-oriented demeanor at all times.
• Provide basic security coverage for patrons, employees, and assets.
• Ensure proper security for transfers of monies within casino and hotel areas.
• Comply with Gaming Commission Regulations and company policies.
• Communicate directions to patrons and employees; prepare incident reports.
• Patrol casino/hotel areas and report unusual situations or suspicious persons.
• Assist in coordinating emergency responses and maintaining key control.
• Perform additional duties as assigned.

Skills

Guest service

Security awareness

English proficiency

Calm under pressure

Education

High school diploma or GED

Job description

Seminole Hard Rock Hotel & Casino in Tampa, FL is seeking a Security Officer dedicated to providing a friendly, customer-oriented presence while protecting people and assets across the casino and hotel complex. The role requires a high school diploma or GED, 1 year of guest service experience, and strong English communication skills.

Candidates must be able to handle emergencies calmly and be computer literate with a valid driver's license.